Ratings based on 213 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
El desayuno está muy bueno
Comment from Hotel Management
8 Jun 2024 by Eli Sánchez - Subdirección, Hotel Management
Apreciada Martha, nos alegra mucho saber que disfrutaste del desayuno. Trabajamos arduamente para ofrecer una variedad de opciones deliciosas y de calidad para empezar bien el día. Agradecemos tu comentario y esperamos verte de nuevo pronto para que puedas seguir disfrutando de nuestros desayunos. Gracias por tu visita y por tus amables palabras
by A verified traveler
Posted 27 May 2024
It was good for what we needed
Comment from Hotel Management
30 May 2024 by Eli Sánchez - Assistant manager, Hotel Management
Dear Lauren,Thank you for sharing your feedback with us. We're glad to hear that our hotel met your needs during your stay.We hope to have the pleasure of welcoming you back in the future.Best regards,
by A verified traveler
Posted 14 May 2024
All good, only observation is that on arrival I reported phone line in room not working and advised that next day would be attended but nothing happened.
Comment from Hotel Management
30 May 2024 by Eli Sánchez - Assistant manager, Hotel Management
Dear Carlos Javier,Thank you for your feedback. We're glad to hear that your overall experience was good. However, we sincerely apologize for the inconvenience caused by the phone line issue in your room and for not addressing it promptly as promised.We take your comments seriously and will ensure this doesn't happen in the future. Your satisfaction is important to us, and we appreciate your understanding.We hope to have the opportunity to serve you better on your next visit.Best regards,
by A verified traveler
Posted 26 Apr 2024
Great breakfast!
Comment from Hotel Management
6 May 2024 by Eli Sánchez - Assistant manager, Hotel Management
Dear Larry,Thank you very much for your positive feedback regarding our breakfast! We're delighted to hear that you enjoyed it.Providing a great breakfast experience is important to us, and we're glad to know that we succeeded in meeting your expectations.We appreciate your kind words and hope to have the pleasure of welcoming you back soon for another enjoyable stay.Warm regards,
by A verified traveler
Posted 31 Jan 2024 on Hotels
by A verified traveler
Posted 6 Sep 2023
Nice location but property in need of serious maintenance. Think chipped paint and moldy shower
Comment from Hotel Management
27 Sep 2023 by Eli Sánchez - Assistant manager, Hotel Management
Dear Diamond, we thank you for taking the time to leave feedback of your recent visit to Catalonia Gran Hotel Verdi. Nevertheless, we sincerely appreciate to be made aware which allows us to continually improve our services and offerings.I hope to have the chance to welcome you back at the Catalonia Gran Hotel Verdi in a future to be able to see all the reforms and improvements that we are doing Kind regards
by A verified traveler
Posted 12 Jun 2023 on Hotels
Average hotel.Excellent location and service.
Terrible bed and smell in the room.
by A verified traveler
Posted 3 Jun 2023
by A verified traveler
Posted 2 May 2023 on Orbitz
by A verified traveler
Posted 24 Apr 2023
Comment from Hotel Management
18 May 2023 by Eli Sánchez - Subdirección, Hotel Management
Muchas gracias Gonzalo por su excelente opinión.esperamos volverle a ver muy pronto en nuestro establecimiento.atentamente
