Ratings based on 37 Verified Reviews

4.8 out of 5
83% of guests recommend
4.9 Room cleanliness
4.7 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Excelent luxury hotel in Gstaad

Posted 11 Feb 2024 on Hotels
It was a pleasure to stay once again in this superb hotel. Very traditional with an excelent service, bar and restaurants. The spa is magnificent with an indoor pool and a heated area outside. Free shuttle service to Gstaad including from and to the train station.
Comment from Hotel Management
12 Feb 2024 by Barbara, Hotel Management
Dear Joao,Thank you very much for taking the time to give us this very nice feedback.We are delighted that your stay met your expectations and would be pleased to welcoming you back at the Gstaad Palace very soon.Kind regards,Barbara BrancoGuest Relations Manager
5 out of 5
by A verified traveler

Posted 29 Jan 2024 on Hotels
Comment from Hotel Management
31 Jan 2024 by Barbara, Hotel Management
Dear Luiz,Thank you for taking the time to give us this amazing review.We are delighted that your stay met your expectations.We would be delighted to welcome you back to the Gstaad Palace at another time.Best wishes,Barbara BrancoGuest Relations Manager
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Feb 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Feb 2023
5 out of 5
by A verified traveler

Another amazing stay in Gstaad

Posted 29 Jan 2023 on Hotels
Another amazing stay in this great hotel. Excelent food and spa with an indoor and outdoor pool. Free shuttle to the center.
Comment from Hotel Management
30 Jan 2023 by Barbara, Hotel Management
Dear Joao,Thank you very much for taking the time to write us this marvellous feedback.We are very pleased that you enjoyed another amazing stay.We hope to welcome you back to the Gstaad Palace on another occasion.Best wishes,Barbara Branco-SchiessGuest Relations Manager
5 out of 5
by A verified traveler

Posted 31 Jan 2022 on Hotels
The Palace is still the best hotel in the world. However, we felt that because of Covid, the restaurant was not staffed as normal.
Comment from Hotel Management
1 Feb 2022 by Barbara, Hotel Management
Dear Philippe, Thank you very much for your marvelous feedback. We are delighted that you were able to enjoy such a lovely stay. It is even more important for us to read that you felt safe, because the safety of our guests and staff is the most important thing for us. We would be pleased to welcome you back at the Gstaad Palace in the near future. Kind regards, Barbara Branco-Schiess Guest Relations Manager
5 out of 5
by A verified traveler

Amazingly perfect

Posted 2 Sep 2021 on Hotels
The best hotel u can visit with the best service. Helpfull staff
Comment from Hotel Management
2 Sep 2021 by Barbara, Hotel Management
Dear Dany, Thank you very much for your amazing feedback. We are very pleased to read that you spent such a good time in Gstaad and at the Gstaad Palace. We hope to welcome you back very soon! Best wishes, Barbara Branco-Schiess Guest Relations Manager
5 out of 5
by A verified traveler

Nice hotel

Posted 13 Jan 2021 on Hotels
The staff is very nice and the service is very professional. You eat well in all the restaurants.Room could be better... The spa is very relaxing and there is a fun indoor jacuzzi that bring you to an outdoor jacuzzi. There is a big slopes to get to the village but it s walkable, village is 7min walk.
Comment from Hotel Management
31 Jan 2021 by Barbara, Hotel Management
Dear Sarah, Thank you for taking the time to give us this lovely feedback and we hope to welcome you back to the Gstaad Palace on another occasion. Best wishes, Barbara Branco Guest Relations Manager
5 out of 5
by A verified traveler

Amazing palace hotel

Posted 25 Dec 2020 on Hotels
Fantastic service and atmosphere! Highly recommend. Rooms very well kept!
Comment from Hotel Management
8 Jan 2021 by Barbara, Hotel Management
Dear Krishan, Thank you very much for your marvellous feedback and we are very pleased to read that you spent such a good time at the Gstaad Palace. We would be very happy to welcome you again on another occasion. Best wishes, Barbara Branco-Schiess Guest Relations Manager
5 out of 5
by A verified traveler

Special weekend at the Gstaad Palace

Posted 7 Sep 2020 on Hotels
What an amazing weekend at the Gstaad Palace - staying here is truly a memorable experience. We booked the Hammam Spa treatment, which was equally incredible.
Comment from Hotel Management
9 Sep 2020 by Barbara, Hotel Management
Dear David, Thank you for taking the time to give us this marvellous feedback concerning your stay at the Gstaad Palace. We are very pleased to read that you spent such a good time with us and that you enjoyed the Hammam experience so much. We hope to welcome you back to the Gstaad Palace next winter. Best wishes, Barbara Branco-Schiess Guest Realtions Manager
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