Ratings based on 89 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Feb 2024
Good location
Courteous staff
Food options are also fine
Value for money
Comment from Hotel Management
13 Feb 2024 by Lilian Roger, Hotel Management
Dear Nisha,Thank you so much for taking the time to evaluate your stay with us, and for your great comments about your memorable stay, we are grateful that you have chosen to stay with us, and our services and facilities have met with your entire satisfaction.It was our pleasure being of service to you, and we look forward to welcoming you back in the near future.Regards,Lilian RogerGeneral Manager
by A verified traveler
Posted 9 Feb 2024
Beautiful hotel, staff all lovely. Very clean
Lovely rooms
Staff in the hamilton pub were lovely especially Kingsley!
Comment from Hotel Management
10 Feb 2024 by Lilian Roger, Hotel Management
Dear Nia,Greetings from Saadiyat Rotana Resort & Villas, thank you very much for your positive feedback about our hotel, we truly appreciate it. We are very happy to know you enjoyed your stay with us. It was our pleasure being of service.Looking forward to welcoming you back in the near future.Lilian RogerGeneral Manager
by A verified traveler
Posted 14 Dec 2023
Wonderful hotel, staff fantastic, rooms and facilities of the highest calibre
Comment from Hotel Management
10 Feb 2024 by Lilian Roger, Hotel Management
Dear Paul,Greetings from Saadiyat Rotana Resort & Villas, thank you very much for your positive feedback about our hotel, we truly appreciate it. We are very happy to know you enjoyed your stay with us. It was our pleasure being of service.Looking forward to welcoming you back in the near future.Lilian RogerGeneral Manager
by A verified traveler
Posted 18 Nov 2023 on Hotels
Comment from Hotel Management
22 Dec 2023 by Lilian Roger, Hotel Management
Dear Mr. Pierre,Firstly, thank you for staying with us and for taking the time to write your review. I am saddened to read that we have missed the mark in meeting your expectations. Naturally this is not the first nor the last impression we wish to create. You may be sure that we have taken this feedback very seriously to avoid reoccurrence. Looking forward to another opportunity of welcoming you back to showcase the improvements made.Best regards,Lilian RogerGeneral Manager
by A verified traveler
Posted 10 Oct 2023
Great get away location from a busy day
Comment from Hotel Management
12 Oct 2023 by Lilian, Hotel Management
Dear Samir,Thank you very much for taking the time to write your review.I am happy to learn that your experience was a remarkable one. I wish to sincerely thank you for your feedback and look forward to welcoming you again in the not-too-distant future.Best regards,Lilian RogerGeneral Manager
by A verified traveler
Posted 8 Oct 2023 on Hotels
Comment from Hotel Management
12 Oct 2023 by Lilian, Hotel Management
Dear Nurlan,Thank you for taking the time to write your rating.It was a pleasure to have you as our guest here at Saadiyat Rotana Resort & Villas and I am very glad to learn that our products and services exceeded your expectations. We look forward to welcoming you back soon.Best regards,Lilian RogerGeneral Manager
by A verified traveler from Riffa
Posted 5 Sep 2023
Everything is good
Comment from Hotel Management
7 Sep 2023 by Lilian, Hotel Management
Dear Ahmed, Thank you for taking the time to write your review.I am pleased that we could exceed your expectations and provide you with the true Rotana experience that we strive to uphold. We look forward to welcoming you back soon.Best regards,Lilian RogerGeneral Manager
by A verified traveler
Posted 19 Aug 2023
The service was amazing
I can’t wait for the next visit!
Comment from Hotel Management
21 Aug 2023 by Lilian, Hotel Management
Dear Linda,Thank you for taking the time to complete our Guest Satisfaction Survey.It was a pleasure to have you as our guest here at Saadiyat Rotana Resort & Villas and I am very glad to learn that our products and services exceeded your expectations. We look forward to welcoming you back soon.Best regards,Lilian RogerGeneral Manager
by A verified traveler
Posted 17 Jul 2023
Comment from Hotel Management
24 Aug 2023 by Lilian, Hotel Management
Dear Salma,Thank you for taking the time to write your review.It was a pleasure to have you as our guest here at Saadiyat Rotana Resort & Villas and I am very glad to learn that our products and services exceeded your expectations. We look forward to welcoming you back soon.Best regards,Lilian RogerGeneral Manager
by A verified traveler from Slocomb
Posted 12 Jun 2023
The staff at this hotel was absolutely the best!!! We had issues with our tvs when we first arrived but they fixed the issue immediately. We stayed in one bedroom pool beach side. It was absolutely perfect. I didn’t want to leave.
Comment from Hotel Management
14 Jul 2023 by Lilian, Hotel Management
Dear Sabrina,Thank you for taking the time to write your review.I am pleased that we could exceed your expectations and provide you with the true Rotana experience that we strive to uphold. Glad that the team swiftly assisted you with the issue you had faced.We look forward to welcoming you back soon.Best regards,Lilian RogerGeneral Manager
