Ratings based on 58 Verified Reviews

4.2 out of 5
95% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 Apr 2024
Hotel was ok. Door locks don’t lock properly. Hot tubs were not filled or in use during our stay as advertised. Hotel staff were friendly. They helped store our luggage while we were out on last day.
Comment from Hotel Management
23 Apr 2024 by Phương Nam hotel, Hotel Management
Dear our Guest,We appreciate you choosing us and taking the time to leave a comment on our hotel. It was a pleasure to host you, and we look forward to having you back soon. With best wishes, the Phuong Nam Hotel Team
5 out of 5
by A verified traveler

Posted 21 Mar 2024
The view from the balcony was very nice. Staff was friendly. The area around the hotel was very busy but lots of great dining options and close to the city centre. One surprise was that you have to pay for the pool/whirpool per person.
Comment from Hotel Management
21 Mar 2024 by Phương Nam hotel, Hotel Management
Dear our Guest,We appreciate you choosing us and taking the time to leave a comment on our hotel. We are happy to learn that you had a pleasant stay at our hotel. It was a pleasure to host you, and we look forward to having you back soon. With best wishes, the Phuong Nam Hotel Team
2 out of 5
by A verified traveler

Posted 20 Mar 2024
Comment from Hotel Management
20 Mar 2024 by Phương Nam hotel, Hotel Management
Dear our Guest,We appreciate you choosing us and taking the time to leave a comment on our hotel. We are happy to learn that you had a pleasant stay at our hotel. It was a pleasure to host you, and we look forward to having you back soon. With best wishes, the Phuong Nam Hotel Team
5 out of 5
by A verified traveler

Posted 21 Feb 2024
View from room was fantastic. Get the panoramic room two walls of windows. Close to everything you need in town. The road it’s on leads down to cat cat village so it can be crazy busy at times.
Comment from Hotel Management
28 Feb 2024 by Phương Nam hotel, Hotel Management
Dear our Guest,We appreciate you choosing us and taking the time to leave a comment on our hotel. We are happy to learn that you had a pleasant stay at our hotel. It was a pleasure to host you, and we look forward to having you back soon. With best wishes, the Phuong Nam Hotel Team
3 out of 5
by A verified traveler

Posted 21 Jan 2024
Comment from Hotel Management
28 Feb 2024 by lễ tân, Hotel Management
Dear our Guest,We appreciate you choosing us and taking the time to leave a comment on our hotel. We are happy to learn that you had a pleasant stay at our hotel. It was a pleasure to host you, and we look forward to having you back soon. With best wishes, the Phuong Nam Hotel Team
3 out of 5
by A verified traveler

Posted 20 Jan 2024
Staffs were really rude & they are not able to understand our needs
Comment from Hotel Management
20 Jan 2024 by Phương Nam hotel, Hotel Management
Dear our Guest,We appreciate your visit and the time you spent providing comments. We're deeply disappointed to learn that your time with us did not live up to your expectations. We sincerely apologize for any inconvenience this may have caused. We are motivated by your complaint to maintain enhancing our hotel in the future. Best Regard! The Phuong Nam Hotel Team
4 out of 5
by A verified traveler

Posted 2 Dec 2023
Good
Comment from Hotel Management
5 Jan 2024 by Phương Nam hotel, Hotel Management
Dear our Guest,We appreciate you choosing us and taking the time to leave a comment on our hotel. We are happy to learn that you had a pleasant stay at our hotel. It was a pleasure to host you, and we look forward to having you back soon. With best wishes, the Phuong Nam Hotel Team
4 out of 5
by A verified traveler

Posted 10 Oct 2023
Locals are friendly, phoung nam is good enough for budget hotel ,highly recommended
Comment from Hotel Management
11 Oct 2023 by Phương Nam hotel, Hotel Management
thank you so much! see you soon
4 out of 5
by A verified traveler

Ok for a couple of nights

Posted 24 Sep 2023 on Hotels
Comment from Hotel Management
24 Sep 2023 by thu hắng, Hotel Management
Dear our Guest,We appreciate you choosing us and taking the time to leave a comment on our hotel. We are happy to learn that you had a pleasant stay at our hotel. It was a pleasure to host you, and we look forward to having you back soon. With best wishes, the Phuong Nam Hotel Team
5 out of 5
by A verified traveler

Posted 3 Sep 2023 on Hotels
Comment from Hotel Management
4 Sep 2023 by Phương Nam hotel, Hotel Management
thank you so much! see you soon