Ratings based on 90 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Mar 2024
by A verified traveler
Posted 30 Dec 2023
Room was very clean. Pillows are comfortable and the staff are extremely hospitable and kind.
by A verified traveler
Posted 13 Nov 2023
Nice hotel with excellent views of valley
by A verified traveler
Posted 12 Oct 2023 on Hotels
Amazing place and outstanding services
by A verified traveler
Posted 9 Oct 2023
Great place, clean, friendly staff
Highly recommended
by A verified traveler
Posted 1 Oct 2023 on Orbitz
Good
by A verified traveler from Perth
Posted 16 Aug 2023
Regrettably, we only stayed one night when travelling to Sapa for a two day tour. The hotel is a perfect retreat for tired travellers. We should have stayed at least 4 days, if not a week or more to truly explore this most interesting region of Vietnam. My recommendation is to stay longer and make sure you book a valley view room, sit on the balcony and breathe…. So peaceful, just wonderful.
by A verified traveler from Westminster
Posted 12 May 2023
Such a lovely property. Modern hotel with the best views! Surprised people don’t select this place. The grounds are gorgeous! There are art sculptures on the property too. People are helpful and friendly. 3 nights is worth it there. Stay on the higher floors 4 and above for best view of the countryside.
by A verified traveler
Posted 1 Apr 2023
Excellent property with great value for money. Great food in house and an awesome viewing points from many areas within.
Comment from Hotel Management
3 Apr 2023 by Paos Team., Hotel Management
Dear Valued customer, Thank you so much for your review, it means the world to us.It sounds like you had a great time during your stay with us, and we're so happy to hear that! We'll pass on your kind words and original feedback to the rest of the team.We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you for taking the time to write to us!We hope to welcome you back to Sapa and stay with us at Pao’s in the near future.Kind regards,
by A verified traveler
Posted 7 Jan 2023 on Hotels
Comment from Hotel Management
7 Feb 2023 by Paos Team, Hotel Management
Dear Valued customer, Thank you for your feedback. We are pleased and willing to hear all your comment during the time you stayed with us. We appreciate your feedback, your comments are the motivation for us to continue to deliver and develop our services much more better to you and our customers . We look forward to welcoming you back to Sapa and stay with us at Pao's Sapa Leisure Hotel in the near future. Thanks and Best regards!
