Ratings based on 888 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Apr 2024
Comment from Hotel Management
19 Apr 2024 by Brett Wilson, Hotel Management
Dear Rachelle,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
by A verified traveler
Posted 13 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Brett Wilson, Hotel Management
Dear Jeremy,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
by A verified traveler
Posted 5 Apr 2024
The staffs were all friendly and the facility was clean and nice!
Comment from Hotel Management
9 Apr 2024 by Brett Wilson, Hotel Management
Dear Miki,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
by A verified traveler
Posted 3 Apr 2024
Fantastic pool overlooking Naithon beach. Immaculate rooms, great service.
Comment from Hotel Management
4 Apr 2024 by Brett Wilson, Hotel Management
Dear Sarah,We live by a service culture we call Sai Jai - meaning from the heart with everything we do and we are delighted to know we were able to create this feeling and experience for you.In the meantime, we are super proud of both the team and resort and it is always nice to hear you feel the same way. I know team works very hard on making sure guests are having the best time with us and they said to say thank you for your kind comments.I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Our Beach House Your New Found Holiday Home!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
by A verified traveler
Posted 23 Mar 2024
Oitstanding staff!
Comment from Hotel Management
28 Mar 2024 by Brett Wilson, Hotel Management
Dear Rick,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
by A verified traveler
Posted 8 Mar 2024
Easy access.
Comment from Hotel Management
12 Mar 2024 by Brett Wilson, Hotel Management
Dear George,Thank you so much for your great review. We are delighted to hear that you has a great time during your stay with us at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
by A verified traveler
Posted 1 Mar 2024
I wish I could give a 6-star review because this resort was the most beautiful place I’ve ever seen! The view of the ocean and the pools is so relaxing and peaceful— just what we wanted for our vacation. I like that this is in a quieter area of Phuket and not in the busy touristy areas like Patong beach.
Comment from Hotel Management
5 Mar 2024 by Brett Wilson, Hotel Management
Dear Megan,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
by A verified traveler
Posted 28 Feb 2024
Comment from Hotel Management
28 Mar 2024 by Brett Wilson, Hotel Management
Dear Michael,Thank you so much for your great review. We are delighted to hear that you enjoyed the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
by A verified traveler
Posted 10 Feb 2024
Everything was amazing. Service, food, drinks, pool, room…. Everything.
Comment from Hotel Management
19 Feb 2024 by Brett Wilson, Hotel Management
Dear Robert,Thank you so much for your wonderful review of Pullman Phuket Arcadia Naithon Beach. We are delighted to hear that you enjoyed our staff, facility, and food. Your kind words are a great source of motivation for all of us here, and we look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
by A verified traveler from West Linn
Posted 4 Feb 2024
Loved the rooms - especially with the ocean view, the pool, restaurants and proximity to the beach. I’d definitely stay stay again.
Comment from Hotel Management
5 Feb 2024 by Brett Wilson, Hotel Management
Dear Sarah,Thank you so much for your great review. We are delighted to hear that you enjoyed the location and views as well as the stay and service here at Pullman Phuket Arcadia Naithon Beach. We are committed to providing our guests with an unforgettable experience and creating unforgettable memories for each and every one of them. We appreciate the time you have taken to share your feedback with us, it is invaluable to ensure we can continue striving towards excellence in our services. We look forward to welcoming you back soon!Brett WilsonGeneral ManagerPullman Phuket Arcadia Naithon Beach
