Ratings based on 340 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Apr 2024
This is the second time staying at this resort. The rooms are very large, comfortable, quiet and set among nice landscaping and property.
Right across from the beach, and on-site restaurant. I definitely will come back again.
Comment from Hotel Management
23 Apr 2024 by Leila, Hotel Management
Thank you for leaving a review. We’re so glad you were able to visit us at Naiyangpark resort and Spa. Our team is always working to offer the best service to our guests. We hope you’ll have a chance to come back soon.
by A verified traveler
Posted 22 Apr 2024
The property has been upgraded very well. It still needs areas of improvement such as the decking but its a beautiful hotel. Outside the hotel contains far too much rubbish and wouldnt take much to make ngaiyang a much prettier area. The rubbish near the road to town is shocking and brings down the rating, its just a depressing walk to nearby shops.
Comment from Hotel Management
3 May 2024 by Leila, Hotel Management
Thank you for taking the time to review your stay with us. I am very pleased to hear that. Hope to see you soon. Best regards, Leila L.
by A verified traveler
Posted 17 Apr 2024
Convenient to the beach and airport. Aircon didn’t work well though. Good airport shuttle. Good value.
Comment from Hotel Management
23 Apr 2024 by Leila, Hotel Management
Thank you so much for sharing your great experience with us. We pride ourselves on Naiyangpark Resort and delivering a fantastic customer experience. Thank you for choosing our resort,
by A verified traveler
Posted 8 Apr 2024
Comment from Hotel Management
3 May 2024 by Leila, Hotel Management
Thank you for taking the time to review your stay with us. I am very pleased to hear that. Hope to see you soon. Best regards, Leila L.
by A verified traveler
Posted 8 Apr 2024
Very large and comfortable rooms with excellent staff. It has breakfast buffet and restaurant on site. Really nice pool area, wonderful property and gardens.
Comment from Hotel Management
9 Apr 2024 by Leila, Hotel Management
Thank you for taking the time to review your stay with us. I am very pleased to hear that. Hope to see you soon. Best Regards,\ Leila L.
by A verified traveler
Posted 3 Apr 2024
Lovely quiet and peaceful
Comment from Hotel Management
3 Apr 2024 by leila , Hotel Management
Thank you for taking the time to review your stay with us. I am very pleased to hear that. Hope to see you soon. Best Regards, Leila L.
by A verified traveler
Posted 6 Mar 2024
Beautiful
Comment from Hotel Management
23 Mar 2024 by leila , Hotel Management
Thank you for taking the time to review your stay with us. I am very pleased to hear that. Hope to see you soon. Best Regards, Leila L.
by A verified traveler
Posted 23 Feb 2024
While in the spa having a massage, there’s blaring music just outside that began midway through my massage, also on my last day there’s no water in the resort. I came from long day of island hoping and desperately needed a shower, but no water. I made do with bottle to wash all the bare necessities.
Comment from Hotel Management
9 Apr 2024 by Leila, Hotel Management
Thank you for taking the time to share your experience. We're sorry to hear that your recent visit wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback. We apologize for any inconvenience. Best Regards, Leila
by A verified traveler
Posted 18 Feb 2024
was on my own and felt very safe
Comment from Hotel Management
22 Feb 2024 by Leila, Hotel Management
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Best Regards, Leila
by A verified traveler
Posted 10 Feb 2024
Comment from Hotel Management
23 Mar 2024 by leila , Hotel Management
Thank you for taking the time to review your stay with us. I am very pleased to hear that. Hope to see you soon. Best Regards, Leila L.
