Ratings based on 123 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler from Dungannon
Posted 26 May 2024
Very excellent staff assistance. Exceptionally comfortable beds, amazing bar and experiences all around. The only small problems would be the bedding covers, as they were always lose and messed up in the morning. However room service always fixed the bed as expected, but the bedding always came back out.
Comment from Hotel Management
29 May 2024 by Roosanne | Front Office Agent The Den, Hotel Management
Hi Jack,Thank you for your honest feedback, we appreciate the effort! We are really glad that our staff service was to your expectations!!We have put a note in our system about your comment about the bed covers. Thank you for your honesty.We genuinely hope to welcome you again soon!Kind regards,
by A verified traveler
Posted 15 May 2024
Was nice
Comment from Hotel Management
29 May 2024 by Roosanne | Front Office Agent, Hotel Management
Hi, Andras,Thank you for your positive feedback! We greatly apreciate your effort!We genuinely hope to welcome you again soon!Kind regards,
by A verified traveler
Posted 20 Apr 2024
Nice hotel with modern rooms and helpful staff.
Comment from Hotel Management
26 Apr 2024 by Roosanne | Front Office Agent The Den, Hotel Management
Hi, Jens,Thank you for your positive feedback. We are so happy that your stay with us was as you wished! We hope to welcome you again soon!Kind regards,
by A verified traveler
Posted 16 Apr 2024
had little problem with public parking lot as it accepted only Master not Visa.
Comment from Hotel Management
19 Apr 2024 by Roosanne | Front Office The Den, Hotel Management
Hi Morten,Thank you for you positive feedback! We appreicate it. We are looking forward to welcome you again in our hotel soon.Kind regards,
by A verified traveler
Posted 2 Mar 2024
I spent a pleasant two weeks in this hotel. Its location is very close to the train station, the environment is good, and the staff are very friendly!
Comment from Hotel Management
3 Mar 2024 by Roosanne | Front Office Agent, Hotel Management
Hi Nianyu,Thank you for your positive feedback, we appreciate it! We hope to welcome you again in our hotel soon!Kind regards,
by A verified traveler
Great stay as always
Posted 2 Mar 2024 on HotelsWe had dinner in restaurant downstairs and food was great. Breakfast is highly priced, we skipped it.
Gym is pleasant.
Was dissapointed that rooftop bar was shut during our 4 night stay.
Staff are extremely nice. Rooms very clean.
Comment from Hotel Management
4 Mar 2024 by Roosanne | Front Office Agent, Hotel Management
Hi Noor,Thank you for your detailed feedback. We love to hear that your dinner and the room was to your liking! We appreciate it!Maybe for next time: the opening times of the Current Rooftop Restaurant & Bar are also on the website, the restaurant is open from Wednesday until Saturday.We are looking forward in welcome you again in our hotel!Kindest regards,
by A verified traveler
Highly recommended
Posted 30 Jan 2024 on HotelsBeautiful and smart hotel. Lovely, helpful staff. Great restaurant too.
Comment from Hotel Management
18 Feb 2024 by Roosanne, Hotel Management
Hi Glenn,Thank you for your positive feedback! We hope to welcome you more often to our hotel.With warm regards,
by A verified traveler
Great Hotel.
Posted 23 Dec 2023 on HotelsAlways a great stay at The Den.
Love this hotel.
Comment from Hotel Management
25 Dec 2023 by Déna, Hotel Management
Dear Damian,Thank you so much for your wonderful feedback! We are thrilled to hear that you had a great stay at The Den and that you love our hotel. It is always a pleasure to have you as our guest, and we look forward to welcoming you back for another fantastic stay.Best regards,Déna Guest Relations Coördinator
by A verified traveler
Posted 16 Dec 2023
A beautiful hotel that is 15 minutes on foot from the train station.
Comment from Hotel Management
25 Dec 2023 by Déna, Hotel Management
Dear Jasminka,Thank you for your kind words! We are delighted that you found our hotel beautiful and appreciate you highlighting its proximity, just a 15-minute walk from the train station. We hope you had a pleasant stay, and we look forward to welcoming you back in the future.Best regards,Déna Guest Relations Coördinator
by A verified traveler
Posted 5 Dec 2023 on Hotels
Comment from Hotel Management
7 Dec 2023 by Déna, Hotel Management
Dear Sunny,Thank you for the perfect 10/10 rating! We are thrilled to hear that you had a fantastic experience. If you ever have any specific feedback or if there's anything we can do to make your next visit even better, please don't hesitate to let us know. We look forward to hosting you again!Best regards,Déna Guest Relations Coördinator
