Ratings based on 309 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 29 Feb 2024
Single gazed windows suffer from lots of internal condensation during outer cool days. Lower half of the windows are covered in dense frosting film preventing any view through them. The noise from the light traffic can be heard inside. Water flushing/shower and guest noise from other rooms does enter the room on the middle of the three floors.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Posted 20 Jan 2024
Had a really lovely stay at The Old Borough Arms. Lovely hosts who were really welcoming. Made us a great breakfast that set us up for a days wondering around the town and area. Room was very comfortable, warm and well equipped.
5 out of 5
by A verified traveler

Posted 14 Jan 2024
The staff are amazing. there was a mix up with the booking from Expedia and the staff fixed the problem which ended up with us getting an upgrade. This was fantastic. The accomodation is well located, clean and serive is super friendly. Highly recommended
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2023 on Hotels
4 out of 5
by A verified traveler

Quirky hotel

Posted 10 Dec 2023 on Hotels
This hotel is quirky and quaint. I was staying in Room 8 which was on the ground floor. The room was compact and had all the fittings you might expect. Some drawers, dressing table, TV and coat hooks, but no wardrobe. Quite a nice quirky mirror above the dressing table. While it looked pleasant, it did feel a bit in need of modernizing. The en suite, however, felt very new. The room was quite dark as it backed onto the car port so really didn't have a view nor got much direct light. I didn't have food there, but the cafe looked pleasant. I particularly liked that the hotel building includes a section of the old town wall built in the 14th century. The location is very convenient for all of Rye, and very near some pubs and restaurants.
4 out of 5
by A verified traveler

Posted 3 Dec 2023
Good value for a weekend in Rye, convenient for all local shops and restaurants. Comfortable bed and modern bathroom.
3 out of 5
by A verified traveler

Posted 14 Nov 2023 on Hotels
Comment from Hotel Management
16 Nov 2023 by Sarah , Hotel Management
thank you for your review
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