Ratings based on 89 Verified Reviews

4.1 out of 5
94% of guests recommend
4.2 Room cleanliness
4.3 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 20 May 2024
A lovely huge room and bath
5 out of 5
by A verified traveler

Posted 22 Apr 2024
Staff were lovely 😍
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Apr 2024
3 out of 5
by A verified traveler

Posted 1 Apr 2024
Hotel looked a bit "tired". But overall happy with the 2 nights we spent there.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Dec 2023 on Hotels
4 out of 5
by A verified traveler

Posted 14 Nov 2023
Good central location in the heart of town. Only criticism no bar fridge in room. Otherwise it was an excelent stay
4 out of 5
by A verified traveler

Posted 16 Oct 2023 on Hotels
I stayed in the Annexe part of the hotel (room 57). It was very quiet which is a major plus. The room was clean & the bed comfortable but the room was cold & the heater didn't work (the temperature had really dropped outside & it was cold). These were the only down points & otherwise the hotel was very good, friendly, helpful staff with a very comfortable lounge & bar area. All in all very good.
4 out of 5
by A verified traveler

A bit tired, but no real issues

Posted 1 Oct 2023 on Hotels
I was staying for a long weekend. I only experienced the room as I didn't have any food there. Generally the accommodation was fine and functional, but various bits like carpets and some of the furniture and fittings were quite worn in places. My room was spacious and looked out onto Union Street. The good was a busy view, but the bad was that it was very noisy Friday and Saturday late into the night given that it has an open air bar next door. Rear facing rooms probably don't have this, and probably better mid week. It is very convenient for Ryde seafront, transport interchange and the shops.
3 out of 5
by A verified traveler

Posted 27 Sep 2023
The location is very convenient to trains, buses, ferries, restaurants and shopping. The staff were great and my ploughman’s lunch from their restaurant was excellent. However, the room is very old. It needs a complete refurbishment. Too expensive for what it is.
4 out of 5
by A verified traveler

Posted 26 Sep 2023
Close to everything!!