Ratings based on 784 Verified Reviews

2.8 out of 5
100% of guests recommend
2.6 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.4 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 15 Jun 2024
Wait about 1 hour to get checked in at reception
2 out of 5
by A verified traveler

Posted 5 Jun 2024
Sketchy atmosphere. Grimy rooms. Dirty bathrooms. I also saw some roaches. Overall not a clean or comfortable experience.
2 out of 5
by A verified traveler

Posted 2 Jun 2024
Very dirty and I did not feel safe here.
2 out of 5
by A verified traveler

Posted 2 Jun 2024
very old and out of shape for a hotel. very run down.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jun 2024
1 out of 5
by A verified traveler

Posted 31 May 2024
They have cockroaches. Dirty rooms. Not family recommended
Comment from Hotel Management
2 Jun 2024 by Peter Penn GM , Hotel Management
WE HAVE RETAINED VIRGINIA PEST CONTROL COMPANY TO ADRESS THIS ISSUE AND SPRAYED BATES PER FAMILY RECOMEDATION, PROBLEM IS RESOLVED IN DAY OR TWO
2 out of 5
by A verified traveler

Posted 31 May 2024
The staff were great, very nice people. But it seems like the owner bought the place for a nickel. If chef Ramsey ever saw this review, I want to nominate this hotel for his show, hotel hell. I think it would benefit them, they have a great location. (Minus the sketchy people who seem to stay here with their extended stay plan) But with a major upgrade and update, they probably would get a lot more business.
Comment from Hotel Management
2 Jun 2024 by Peter Penn GM , Hotel Management
WELL SAID LOTS OF RESPECT FOR MEANING FULL SUGGESTION
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024
3 out of 5
by A verified traveler

Posted 22 May 2024
I've always stayed there with no problem. This time I got stuck in a room with no tub. The floor of the shower was terrible. I couldn't take a shower without the water running onto the floor and out the bathroom door. The bathroom shower floor was flat.. no lip to hold the water in the shower. Dogs barking all night. The hall smelled like sewage. Loud noisy people in the halls all night. I've always enjoyed this hotel until this time.
Comment from Hotel Management
2 Jun 2024 by Peter Penn GM , Hotel Management
WELL DONE
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 May 2024
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