Ratings based on 917 Verified Reviews
4.4 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 May 2024
Nice
Comment from Hotel Management
17 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!Sincerely, Hotel Manager
by A verified traveler
Posted 11 May 2024
Friendly staff, better than average breakfast, clean rooms.
Comment from Hotel Management
12 May 2024 by Hotel Manager, Hotel Management
Dear Guest,Thank you for your positive feedback! We're thrilled to hear that you enjoyed our friendly staff, above-average breakfast, and clean rooms during your stay. Providing a pleasant experience for our guests is our top priority, and we're glad we could meet your expectations. We look forward to welcoming you back for another enjoyable visit in the future.Sincerely,Hotel Manager
by A verified traveler
Posted 10 May 2024
I was charged 3 times. Which takes up to 15 days to be reversed. I am out of town 5 hours away from home. This has ruined my trip.
Comment from Hotel Management
11 May 2024 by Hotel Manager , Hotel Management
Dear Brenda,We're truly sorry to hear about the inconvenience you experienced with the multiple charges and the impact it had on your trip. Please accept our sincere apologies for any frustration or inconvenience this may have caused. We will work diligently to address the issue and prevent similar occurrences in the future. We appreciate your understanding.Sincerely, Hotel Manager
by A verified traveler
Posted 6 May 2024
Excellent stay, great service…would recommend!
Comment from Hotel Management
7 May 2024 by Hotel Manager , Hotel Management
Dear Karen,We're thrilled to hear that you had an excellent stay with us and that you found our service to be great! Thank you for recommending us; it means a lot to us. Guest satisfaction is, of course, a big reward for our hospitality. It was our privilege to serve you and look forward to welcoming you again.Sincerely, Hotel Manager
by A verified traveler
Posted 28 Apr 2024
Friendly staff walk to dinner
Comment from Hotel Management
29 Apr 2024 by Hotel Manager , Hotel Management
Dear benjamin,Thank you for your kind feedback. It's wonderful to hear that you found our staff friendly and that you were able to enjoy a pleasant walk to dinner! We take pride in providing a lodging experience that everyone will enjoy. I hope we will still be your first choice in this area in the future. Sincerely, Hotel Manager
by A verified traveler
Posted 21 Apr 2024
Staff is FANTASTIC
Comment from Hotel Management
22 Apr 2024 by Hotel Manager , Hotel Management
Dear Randy,Thank you for your stay. We're thrilled to hear that you had a fantastic experience with our staff! Our staff indeed put their heart completely into what they do for the guests. We are happy that they could win your trust. We will pass your lovely message on to the staff. We look forward to welcoming you again.Sincerely, Hotel Manager
by A verified traveler
Posted 20 Apr 2024
Well, first - the the front desk wasn't all that receptive... the guy was dry and short. Then it seems that the housekeeping staff was moving 'slow' and had cleaned all the rooms (though it was after check in time).
At least that is what i was told at the front desk, after i asked if they were understaffed... the guy responded and they said they were just moving slow.
Then the room... knowing that it was going to be a rush job, I didn’t have high expectations... plus I had a long day and just needed some rest. The bathroom floor had been swept or mopped; hair all on the floor. Also, the tub is clogged up with hair similar to what i saw on the floor. Smh.
This experience was very poor and I should be compensated for this stay.
Comment from Hotel Management
22 Apr 2024 by Hotel Manager , Hotel Management
Dear Donovan,At this moment, we have noted your concerns as mentioned for further review and investigation. Please allow us time till we do the necessary verification of your claims. Nevertheless, we will reach out to the appropriate team leader concerning the underlying matter. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience. Sincerely, Hotel Manager
by A verified traveler
Posted 19 Apr 2024
The shower did not work & the stopper in the bathtub wouldn't go down. The shades for the windows were extremely thin & there was a street light right outside my window which resulted in little to no sleep since I had a light shining in my eyes waking me up every time I rolled over.
Comment from Hotel Management
20 Apr 2024 by Hotel Manager, Hotel Management
Dear Guest,We're truly sorry for the inconveniences you faced during your stay. Your feedback is valuable to us, and we'll work diligently to address these issues to ensure a better experience for future guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager
by A verified traveler
Posted 15 Apr 2024
Comment from Hotel Management
17 Apr 2024 by Hotel Manager , Hotel Management
Dear Kavatri,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager
by A verified traveler
Posted 8 Apr 2024
Nice clean property. Staff was friendly
Comment from Hotel Management
9 Apr 2024 by Hotel Manager , Hotel Management
Dear MaryAnn,Thank you for your positive feedback. We're delighted to hear that you found our property clean and that our staff provided friendly service during your stay. Your satisfaction is our priority, and we appreciate your recognition of our efforts. We hope to welcome you back soon for another enjoyable stay. Sincerely, Hotel Manager
