Ratings based on 273 Verified Reviews

4.7 out of 5
91% of guests recommend
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

No sugar for you!!!!

Posted 5 Jul 2020 on Hotels
Staff was super friendly and forthcoming, except during breakfast time. I asked for mor sugar for my coffee and the waitress said no. We only get what is on the table. I spoke to the manager and he immediately got us more sugar. Great ambience in the hotel. I was a little shocked as the waitress that refused us sugar, seemed to not be able to speak either English, German, or French. That's rough as those are the main European languages of this region.
5 out of 5
by A verified traveler from Cornwall, UK

Posted 23 Aug 2019
Excellent hotel, lovely comfy and clean rooms, lovely common areas. Good variety on offer for breakfast. Pool was clean and heated and somewhere nice to relax after day in the theme park as open until late. Very short walk into theme park with early entry. Lovely evening atmosphere outside bars and restaurants and in the neighbouring Colosseum hotel. Would definately recommend and will be back again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Jul 2019
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Apr 2019 on Hotels
5 out of 5
Recommended
for Families
by A verified traveler from Cambridge

Great hotel near the Europapark

Posted 8 Aug 2017
Pros: See above
Cons: A small fridge in the room would be nice
Location: The hotel is near th Europapark and this is the main reason to be here. But there's also a spa and a two star restaurant
Very friendly staff. No problems to arrive early, leave the luggage in a storage room and go to the pool. Beautiful quiet rooms and very child friendly restaurant. Lots of ships and fish to look at for the children. Live music during great dinner, especially the deserts! We left the luggage next morning again in the storgae room, went a full day to the Europapark and returned in the late afternoon for another' meal & ice cream before driving home. Definitely a place to recommend. The early access to the park is also a great extra.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jul 2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveler from Birmingham, UK

The best of the Europa hotels

Posted 16 Jun 2015
Lovely hotel, nice atmosphere, great dining options and Spirit of St Louis bar is great, better than any Disney hotel
Comment from Hotel Management
29 Sep 2015 by Europa-Park Team, Hotel Management
Dear Edd, thank you very much for your correspondence. We are excited to hear that we have been able to welcome you in hotel "Bell Rock" and that you loved the hotel, the atmosphere as well as the dining options. We are looking forward to welcome you back again. Best regards, the hotel "Bell Rock"
4 out of 5
by Sondra from Grafenwoehr

Taste of New England

Posted 18 Oct 2014 on Hotels
Loved the hotel. Appreciate the close access to the park. Only complaint is the bathroom is small.
5 out of 5
by Samer from Saudi Arabia

Dont Miss it up

Posted 21 Aug 2014 on Hotels
A great hotel that put you in the vacation mode the minute your in.
4 out of 5
by A verified traveler

Fun!

Posted 11 Aug 2014 on Hotels
A great hotel, brilliant for a family theme park trip. Clean & comfortable room, courteous staff, loads of facilities. Expensive, but worth it!