Ratings based on 985 Verified Reviews
4.0 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jun 2024
Very nice property, clean and the staff is very friendly.
by A verified traveler
Posted 12 Jun 2024
by A verified traveler
Posted 12 Jun 2024
Their staff is very friendly
by A verified traveler
Posted 9 Jun 2024
Beds were clean, bathroom was beyond dirty disgusting. Never stay there again.
Comment from Hotel Management
10 Jun 2024 by Harpreet Aujla, Hotel Management
Dear Kyle,Thank you for taking the time to share your feedback with us. We are glad to hear that you found our beds to be clean; however, we are deeply sorry to learn of your disappointment with the cleanliness of the bathroom. Please rest assured that this is not reflective of our usual standards, and we are addressing this issue with our housekeeping team to ensure that such lapses do not occur in the future.We understand the importance of a clean and comfortable environment for our guests, and we sincerely apologize for falling short of your expectations in this regard. Your feedback is invaluable to us as we continually strive to improve our services.We would appreciate the opportunity to make it right and regain your trust. If you would consider giving us another chance, please reach out to us directly, and we will ensure that your next stay exceeds your expectations.Warm regards,
by A verified traveler
Posted 4 Jun 2024
Staff is very friendly
Comment from Hotel Management
4 Jun 2024 by La Quinta, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 2 Jun 2024
This hotel unfortunately fell short of expectations in several areas. Here's a breakdown of the issues encountered:
* **Uncomfortable Room:** The in-wall air conditioning unit was broken and wouldn't turn on, making the room uncomfortably hot. The window unit provided insufficient cooling and kept shutting off like it was on an automatic timer.
* **Lack of Cleanliness:** The room wasn't cleaned between nights during my stay.
* **Poor Maintenance:** The walls had chipped and mismatched paint, and the light switches malfunctioned, causing lights to turn off after a few seconds. Lamps were necessary for illumination.
* **Unpleasant Odors:** The hallway had a persistent burnt food smell, likely from frequent microwave use.
* **Disruptive Housekeeping:** Housekeeping activities like vacuuming occurred at disruptive times like midnight in nearby rooms.
* **Sticky Breakfast Area:** The breakfast area floor was unacceptably sticky, making it unpleasant to walk on.
**In Conclusion:**
My stay at was unfortunately quite disappointing. The lack of air conditioning, cleanliness issues, and overall disrepair significantly impacted my experience. I would not recommend this hotel to others.
Comment from Hotel Management
3 Jun 2024 by La Quinta, Hotel Management
Thanks for staying with us. Sorry to hear about your unfortunate experience. We will work towards resolving these issues. We appreciate your feedback!
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
3 Jun 2024 by La Quinta, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
3 Jun 2024 by La Quinta, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 31 May 2024
We had a really nice stay ,nice bed big room. Very clean highly recommended ,go back anytime
Comment from Hotel Management
1 Jun 2024 by Harpreet Aujla, Hotel Management
Dear DebraYour feedback warms our hearts! It's wonderful to hear that you found your stay so enjoyable. Knowing that you appreciated the comfort of our beds and the cleanliness of our rooms truly makes our day. We're deeply grateful for your recommendation and your kind words. Rest assured, you're always welcome here, and we'll do everything we can to ensure your next visit is just as delightful. Thank you for choosing to stay with us, and we eagerly await the opportunity to welcome you back!
by A verified traveler from el paso
Posted 25 May 2024
Restroom was dirty
Comment from Hotel Management
26 May 2024 by La Quinta, Hotel Management
Thanks for staying with us. We will address the issues. We appreciate your feedback!
