Ratings based on 19 Verified Reviews

2.9 out of 5
100% of guests recommend
3.3 Room cleanliness
3.6 Service & staff
3.8 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

average to poor

Posted 19 Oct 2021 on Hotels
pretty low end quality, doors had no sound deadening so i could hear people snoring in the other room, every door opening and closing and people conversing in the hallway.
4 out of 5
by A verified traveler

Value for money.

Posted 17 Oct 2021 on Hotels
Its conveniently placed and has some parking. The staff were very friendly and helpful. The overall property needs some TLC but there is clearly some refurbishment going on. Bed was clean and comfortable and water pressure was good. Breakfast was good and served in the room.
Comment from Hotel Management
20 Oct 2021 by Kash, Hotel Management
Hi piers thanks for your review. Hope you see you soon
5 out of 5
by A verified traveler

Posted 17 Sep 2021 on Hotels
Everything was i expected
Comment from Hotel Management
20 Oct 2021 by Kash, Hotel Management
Hi Christopher thank you for your review. It was a pleasure to have you stay at the Carlton and hope to see you soon. Regards
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Sep 2021 on Hotels
5 out of 5
by A verified traveler

lovely hotel

Posted 11 Sep 2021 on Hotels
friendly staff , easy access ,cleanliness very good
Comment from Hotel Management
20 Oct 2021 by Kash, Hotel Management
Hi Micheal thank you for the review. It was a pleasure to have you stay with us. Hope to see you soon thanks
1 out of 5
by A verified traveler

Posted 6 Sep 2021
Being able to visually see the damp rising up the walls in the corridor...
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Aug 2021 on Hotels
3 out of 5
by A verified traveler

Posted 13 Jul 2020 on Hotels
Unable to travel from New Zealand, due to covid19 virus. Friends told me to book here because it was perfect for them... I was unable to cancel for a refund, so we didn't actually stay there.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Jun 2020 on Hotels
5 out of 5
by A verified traveler

Posted 12 Feb 2020 on Hotels
Comment from Hotel Management
12 Feb 2020 by Duke, Hotel Management
Dear guest thank you very much for your review .we are always dedicated to provide better price and quality services.The positive and constrictive feedback is always welcome .We look forward to seeing you in near future.