Ratings based on 289 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.5 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Brooklyn
Posted 19 May 2024
Staff was very nice and accommodating with early check in and allowing us to keep our bags at reception at check out, so we could enjoy the town. They provided a wine tasting and very helpful recommendations.
by A verified traveler
Posted 26 Mar 2024
by A verified traveler
Posted 1 Nov 2023 on Hotels
by A verified traveler
Posted 27 Sep 2021
We stayed here 2 nights after a day cruise from Koblenz, the hotel is in an excellent location, our room was across the street from the main building on the first floor, there was an outdoor patio to sit at, drink wine and watch people walk by, we ate breakfast and lunch in the restaurant and both meals were very good. This is a great place to stay in Rudesheim , close to everything
by A verified traveler
Posted 10 Sep 2020 on Hotels
by A verified traveler
Perfect!
Posted 15 Jul 2020 on HotelsEnjoyed our stay very much! The staff are all very welcoming, helpful, and friendly! Check in was easy and with a glass of wine :) Our beds were comfortable and our room was clean (during these COVID times, it was CLEAN and we were thankful!) The hotel is just on the edge of the "busy" area in town and so easy to get around. We ate dinner in the restaurant (YUM!) and breakfast was also good (and the area was kept VERY clean!). We parked in the city lot about a block away for €4, no problems at all. We will return to Ruedesheim AND this hotel!
by A verified traveler from Tustin
Posted 7 Mar 2020
Super accommodating. We arrived super late and had no trouble getting into the room.
by A verified traveler
Posted 20 Nov 2019
Location, quaint, friendly
Very helpful helpful
by A verified traveler
Posted 27 Sep 2019
They have super breakfast. Also they have super stuff
by A verified traveler
Posted 25 Sep 2019
We stayed there in Sept.. It was supposed to be for 2 nights, but we decided to check out at 5pm on the second day as we could not handle spending another night in a dirty, run down room. The room was not at all like the pictures on the website.
On both nightstands, the light bulbs weren't screwed in. The floor, (ceramic tile), had dirt on it. After walking around the room (and bathroom), when I looked at the bottom of my feet, there was dirt all over them! I ended up sleeping with socks on. There were cobwebs around the heating unit and the TV.
I could not get the TV to work (picture, no sound), I reached up to turn off the receiver (couldn't turn it off via remote). The receiver looked as though it had never been dusted.
The shower was another story. The caulk needed to be replaced as it was black from mold and mildew.
There were only 2 towels and and 2 hand towels. No washcloths.
The room had a very musty/damp smell to it. We felt as though we were sleeping in a basement.
The curtains/draperies were another disaster. The one curtain, when trying to close it, didn't even cover the window. The other curtain was falling off the curtain rod. I mentioned this to the front desk - asking them to fix it. But they did nothing.
They advertise that they have free WiFi in the rooms,but it never worked.
This was my worst experience ever. No wonder this was the only hotel available for our dates.
