Ratings based on 122 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
This was a quaint property outside of Kaiserslautern. Although there was not much parking immediately near the property. There was a free lot 2 blocks away. Our room was a little tricky to get to, but the room itself was huge and very clean The area surrounding the property was absolutely stunning.
Comment from Hotel Management
25 May 2024 by Hotel Zum Bären, Hotel Management
Thank you very much for your review. We are more than happy to know that you had a pleasant stay with us
by A verified traveler
Posted 5 May 2024
This is likely a private hotel, a renovated private house. The rooms location is convoluted and you need to take a kot if stares, although the lift is available but does not go to all floors so you will need to takes stairs in some areas.
The room is excellent and clean with a big and nice bath tab (the family room for 3 people).
Please be aware that the service is very helpful and friendly but not quite professional and you will need to ask for things, such as toilet paper, as they forget to provide extra.
The reception is closed at 7pm, so there is no service support after that. There are no phones in the room either.
Overall excellent hotel, but you need to check before 7pm if you need any additional things for your room, such as coffee, toilet paper or water.
Comment from Hotel Management
13 May 2024 by Hotel Zum Bären, Hotel Management
Thank you very much for your review. We are really sorry that our maid forgot to replace some items in your room.As you know we are although after 7 pm available by phone or digital through our guest journey system where you can contact us for any requests
by A verified traveler
Posted 16 Dec 2023
by A verified traveler
Passing Thru
Posted 31 Oct 2023 on HotelsAmazing stay. Staff was awesome every detail was covered. Highly recommend a stay here. Thank you to the owners!
Comment from Hotel Management
21 Nov 2023 by Team Hotel Zum Bären, Hotel Management
Thank you very much for your review. It is a pleasure for us to know you enjoyed your time with us.
by A verified traveler from Reston
Posted 30 Oct 2023
Staff was very friendly and helpful.
Comment from Hotel Management
21 Nov 2023 by Team Hotel Zum Bären, Hotel Management
Thank you so much for your review. We are very pleased that you had a pleasant stay with us
by A verified traveler
Posted 16 Oct 2023
My party of 6 ladies stayed in 3 rooms, each had its own character & charm. Jessica and her husband {proprietors }were simple the best! Spoke English better then some Americans, helped us with every need we asked about, from restaurants, reservations, where the nearest this or that is, we could even get tickets to boat tours, cable car ,right at the front desk and have the charges go directly on our bill. Breakfast was very nice , the staff surpassed every expectations, always checking to make sure we had enough coffee, eggs, etc . We left early in the morning, & since we had paid for breakfast a sandwich , apples and water were waiting for us. I can not say enough good things about our entire experience at this hotel, incredible!
Comment from Hotel Management
24 Oct 2023 by Team Hotel Zum Bären, Hotel Management
Thank you so much for your review. We are very pleased that you had a great stay with us. We are looking forward to welcome you again.
by A verified traveler
Posted 27 Sep 2023
Good stopover for our group. Car parking not that easy but no harm done
Comment from Hotel Management
27 Sep 2023 by Hotel Zum Bären, Hotel Management
Thank you for your review.
by A verified traveler
Well located
Posted 14 Sep 2023 on HotelsVery pleasant
Good breakfast, well located
Not in a busy, noisy area
You should assume you have to pay for parking- but, the public parking space is very close
Comment from Hotel Management
21 Sep 2023 by Team Hotel Zum Bären, Hotel Management
Thank you very much for your review. We are happy to know that you had a pleasant stay with us
by A verified traveler from McKinney
Posted 6 Sep 2023
Great location, clean rooms, strong AC and friendly folks. Looking forward to staying there again.
Comment from Hotel Management
21 Sep 2023 by Team Hotel Zum Bären, Hotel Management
Thank you so much for your review. We are very pleased thaht you had a good time with us
by A verified traveler
Posted 30 Aug 2023
Hôtel très propre. Très bien situé pour la visite de la vallée du Rhin. Très bon petit déjeuner. Grande chambre. Quelques places de stationnement à l’hôtel si vous réservez d’avance.
Comment from Hotel Management
31 Aug 2023 by Hotel Zum Bären, Hotel Management
merci beaucoup pour votre évaluation
