Ratings based on 25 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 May 2024
Good business hotel.
by A verified traveler
Posted 18 Mar 2024 on Hotels
We stay for one night and we have the biggest apartment, but spa not included in the price, just pool, we have trip with family to relax, but we need to pay 22 euro for person for the spa area, on the hotels.com nothing say about that
Comment from Hotel Management
20 Mar 2024 by HH Team, Hotel Management
Dear Anton,thank you for sharing your feedback. We appreciate your understanding of our dual-rate system. Indeed, we offer different packages to accommodate the diverse needs of our guests. While some prefer to indulge in our wellness facilities, others may prioritize a simpler stay. We apologize if this was not clearly communicated during your booking process. Your input is invaluable to us, and we will certainly strive to improve our transparency moving forward. We hope you were able to enjoy the other amenities during your stay and that you'll consider returning for another visit. Should you have any further concerns or questions, please don't hesitate to reach out to us directly. We're here to ensure your experience meets your expectations.Best Regards
by A verified traveler
Excellent
Posted 8 Nov 2023 on HotelsVery nice and pleasant experience
Comment from Hotel Management
26 Nov 2023 by Kristina, Hotel Management
Dear Branko,thank you so much for taking the time to share your experience with us! We're delighted to hear that you had a very nice and pleasant stay at Hotel Horal. Your kind words mean a lot to us, and it's always a pleasure to know that our guests enjoyed their time with us.We strive to provide a comfortable and memorable experience for all our guests, and it's rewarding to see that reflected in your feedback. If you have any specific highlights or suggestions you'd like to share, please feel free to let us know. We appreciate your support and hope to welcome you back to Hotel Horal in the future.Warm regards,
by A verified traveler
Posted 10 Oct 2023 on Hotels
an amazing stay indeed, perfect pool, delicious cuisine, cool saunas
Comment from Hotel Management
12 Oct 2023 by Kristina, Hotel Management
Thank you for your review and for taking the time to send us your valuable feedback. We're glad you enjoyed our wellness area with pool, also meals. We're extremely happy that you had a positive experience, and we're grateful for your feedback. Thank you, Marek, for taking the time to write to us!
by A verified traveler
Posted 19 Jun 2023 on Hotels
Great facilities,clean and efficient
by A verified traveler
Posted 2 Jun 2023
Perfect
Comment from Hotel Management
2 Jun 2023 by Kristina , Hotel Management
Dear Stoyno,thanks for your review.Hope to see you soon! Best Regards
by A verified traveler
Posted 24 Mar 2023
by A verified traveler
Posted 4 Mar 2023
Staff was friendly and one of the better hotels in Roznov
by A verified traveler
Satisfied weekend
Posted 30 Nov 2021 on HotelsPerfect location for trips, amazing relax swimming pool. Very tasty breakfast, old school but clear room. Service OK
by A verified traveler
Posted 18 Jun 2020 on Hotels
Comment from Hotel Management
26 Jun 2020 by Tým HH , Hotel Management
Dobrý den,
děkujeme za Vaše hodnocení.
Velice nás těší spokojenost s našimi službami.
Budeme rádi, pokud k nám znovu brzy zavítáte.
S pozdravem,
Tým HH
