Ratings based on 206 Verified Reviews

3.3 out of 5
77% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Dirty

Posted 14 Mar 2020 on Hotels
Cleanliness was terrible. Dirty room. Coffee left caked on teaspoon. Plastic fork with dust by bed by radiator. Stained sheets. Yuk. Had to park a distance from hotel. Breakfast was not good either.
Comment from Hotel Management
15 Mar 2020 by reception, Hotel Management
Thank you for your review, this has been passed onto the relevant department to investigate your feedback
1 out of 5
by A verified traveler

Honest review

Posted 4 Mar 2020 on Hotels
Very poor on all counts we will never return.
Comment from Hotel Management
13 Mar 2020 by reception, Hotel Management
I'm sorry your stay didn't live up to your expectations
4 out of 5
by A verified traveler

Reasonable price.

Posted 2 Mar 2020 on Hotels
Staff great , breakfast good. Hotel just a little tired.
Comment from Hotel Management
13 Mar 2020 by reception, Hotel Management
thank you for your review
4 out of 5
by A verified traveler

Posted 20 Feb 2020
Comment from Hotel Management
22 Feb 2020 by reception, Hotel Management
thank you
3 out of 5
by A verified traveler

Posted 16 Feb 2020
The rooms were nice enough for a budget hotel but the toilet did not flush, we did not have flannels nor -any mini toiletries you expect to find in a hotel. However, comfy bed and friendly staff!
Comment from Hotel Management
20 Feb 2020 by dave, Hotel Management
Thank you for your comments, your issues raised will be investigated.
2 out of 5
by A verified traveler

Tired

Posted 2 Jan 2020 on Hotels
Fantastic location easy to walk to all the attractions. Unfortunately accommodation quite basic, and our family room was tired, tatty and a bit grubby although the beds were clean and comfortable and the room was very spacious with a separate bunk bedded room for the kids which was perfect. Plastic tea and coffee cups in our room were not great! Again at breakfast!!??
Comment from Hotel Management
10 Jan 2020 by reception team, Hotel Management
Thank you for taking the time to leave a review. we will shortly be redecorating of all the rooms and hotel and hopefully you will try us again
3 out of 5
by A verified traveler

A little over priced for what you get.

Posted 21 Dec 2019 on Hotels
Reasonable place, basic room, shower was a little mouldy.The mushrooms at breakfast were stone cold.
Comment from Hotel Management
1 Jan 2020 by aaron, Hotel Management
thank you for your feedback
3 out of 5
by A verified traveler

Posted 16 Dec 2019 on Hotels
Comment from Hotel Management
18 Dec 2019 by GM, Hotel Management
Dear Guest, Thank you for your time taken to share your feedback with us, is much appreciated. Kind Regards, Reception Team
5 out of 5
by A verified traveler from London

Posted 16 Dec 2019
We really like the bathroom , brand new with unique lighting and with bath and shower separated , overall the room was really spacious an quite definitely we will come back
Comment from Hotel Management
18 Dec 2019 by GM, Hotel Management
Dear Guest, Thank you for your time taken to share your feedback with us, is much appreciated. Kind Regards, Reception Team
3 out of 5
by A verified traveler

Posted 9 Dec 2019
The carpets in the stairwell and landings were very worn and dirty
Comment from Hotel Management
18 Dec 2019 by GM, Hotel Management
Dear Guest, Thank you for your time taken to share your feedback with us, is much appreciated. Kind Regards, Reception Team
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