Ratings based on 199 Verified Reviews

4.2 out of 5
84% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 26 May 2024
Super location in the heart of The Pantiles, Tunbridge Wells.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2024
5 out of 5
by A verified traveler

Posted 7 Apr 2024
We had a brilliant stay. The hotel is quirky and comfortable. The best thing, however, has to be the staff. Really lovely.
5 out of 5
by A verified traveler

Posted 6 Mar 2024
The staff were lovely!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Feb 2024 on Hotels
4 out of 5
by A verified traveler

Posted 2 Feb 2024
Comfortable stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Dec 2023 on Hotels
4 out of 5
by A verified traveler

Posted 8 Dec 2023
Interesting Victorian character and style; quality fixtures and fittings. Suggestion; more grips by bath and some stairways for elderly guests. Staff very obliging.
5 out of 5
by A verified traveler

Posted 3 Dec 2023
Easy check in and parking. Helpful and friendly staff. Beautiful hotel in great surroundings with access to restaurants, pubs and shopping.
4 out of 5
by A verified traveler

Posted 2 Dec 2023
Went for an evening at the Grey Lady. Super convenient
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