Ratings based on 294 Verified Reviews

4.0 out of 5
92% of guests recommend
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 8 May 2024
Stayed in a twin room which was a last minute booking for myself and a friend. Yes the hotel is dated and a bit quirky but it's welcoming with friendly helpful staff, has character and breakfast is included. Beds were comfortable with fresh white linen.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Feb 2024
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Jan 2024 on Hotels
4 out of 5
by A verified traveler

Posted 14 Jan 2024
Great value for money
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jan 2024
2 out of 5
by A verified traveler

Posted 29 Dec 2023
Would not stay here again.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Dec 2023
5 out of 5
by A verified traveler

Posted 15 Dec 2023
Everything went well and the included breakfast was excellent
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Dec 2023 on Hotels
5 out of 5
by A verified traveler

Posted 3 Dec 2023 on Hotels
On arrival at the Russell hotel was a bit sceptical.. The building is a bit dated but l pleasantly surprised. Warm welcome by the owner. Our room was ground floor disability room prefect for me as l can't manage steps. The room was very clean, very comfortable beds with crisp white sheets. 3 pillows on each bed , white towels and soap and shower gel. Plenty of tea and coffee, the kettle was also clean. Smart TV hairdryer everything we needed for a comfortable day. We couldn't get a Uber soon sorted by the owner. For to mention on site bar for drink too. The breakfast plentyful tea coffee toasts real butter and Jams. Full English the sausage was very tasteful. We didn't wait long for breakfast either. I would definitely recommend staying there. We will return if we are in the area again. Many thanks to all the staff very pleasant and helpful.