Ratings based on 352 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Apr 2024
When we booked this hotel, we thought it was only a hotel. But, it is actually so much more! It is an Olympic training center, so they have many activities from which to choose. Since this was a quick stay for just one night to catch a plane the next morning, we only had the afternoon to take advantage of the facilities. And that we did! We utilized the snack bar several times, used the lifting gym, and went bowling. There is something there for everyone: multiple swimming pools, a huge kids area, and more!l. If we ever have a reason to stop through Rovaniemi again, we will definitely stay there again!
Comment from Hotel Management
18 Apr 2024 by Customer service manager/Heidi, Hotel Management
Hi David, Thank you for your excellent review and feedback. Lovely to hear that your holiday went perfect. Great that you found a lot to do here and tried bowling and gym too. Good that you found the food tasty. We are looking forward to seeing you again!
by A verified traveler
Posted 26 Mar 2024
We stayed in a superior family room for 2 adults and 2 children the room was big and clean all of the amenities you could want were provided. We only stayed a night but would be more than happy to stay longer.
Comment from Hotel Management
1 Apr 2024 by Reception/Kalle, Hotel Management
Hello David,Thank you for the perfect review!We hope to see you another time! Maybe for more nights than one this time!
by A verified traveler
Posted 13 Mar 2024
Great location and amenities
Comment from Hotel Management
1 Apr 2024 by Reception/Kalle, Hotel Management
Hi Arturo,Glad to hear that you enjoyed your stay with us!We hope to see you again!
by A verified traveler
Posted 12 Feb 2024 on Hotels
Comment from Hotel Management
12 Mar 2024 by Customer service manager/Heidi, Hotel Management
Hi Gentle, Thank you for your excellent review! Lovely to know that your holiday went great. We wish you welcome again!
by A verified traveler
Posted 25 Dec 2023
Room was similar to hospital room
Comment from Hotel Management
11 Jan 2024 by Customer service manager/Heidi, Hotel Management
Hi Joon, Thank you for your review! It is unfortunate to hear that the room was not comfortable. We hope that everything else went okay. Have a nice day!
by A verified traveler
Posted 4 Dec 2023
Two great nights at Santasport with 2 small children.
Comment from Hotel Management
11 Jan 2024 by Customer service manager/Heidi, Hotel Management
Hi Annie, Thank you for your excellent review! Great to know that you and your family enjoyed your stay. Welcome again!
by A verified traveler
Posted 2 Dec 2023
Couldn’t fault it . Beds super comfy , room well stocked. Breakfast was great , staff super friendly and so much for families /kids to do . Whole hotel really clean and lovely area outside to go exploring . Would go back in a heartbeat .
Comment from Hotel Management
11 Jan 2024 by Customer service manager/Heidi, Hotel Management
Hi Donna, Thank you for your review and feedback. Lovely to hear that your holiday went well and that you found a lot to do. I have delivered you feedback to our staff also. We hope to see you again!
by A verified traveler
Posted 1 Dec 2023
Food was ok. Staff were friendly and accommodating. The place is clean and our room a bit small for 3 people but overall it was ok for it's price.
Comment from Hotel Management
11 Jan 2024 by Customer service manager/Heidi, Hotel Management
Hi Grace, Thank you for your review! Great to hear that you enjoyed your stay. Lovely to know also that our staff was helpful. Welcome again!
by A verified traveler
Posted 26 Nov 2023
Breakfast is below par compared to any other hotel. It’s also not so close to public transport so be ready to take few expensive taxi rides. The hotel itself is clean.
Comment from Hotel Management
1 Dec 2023 by Kalle, Hotel Management
Hello Gurvinder,Thank you for the review.We hope to see you again!
by A verified traveler
Posted 5 Nov 2023 on Hotels
Comment from Hotel Management
8 Nov 2023 by Customer service manager/Heidi, Hotel Management
Hello Marcelo, thank you for your excellent review! Great to hear that your stay was perfect. Welcome again and have a nice winter!
