Ratings based on 206 Verified Reviews

4.7 out of 5
100% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 17 Feb 2024
Sauna is very nice.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Feb 2024
5 out of 5
by A verified traveler

Posted 16 Feb 2024
The property is located near to the Santa Claus Village so you can easily walk there. The restaurant is offering nice food options and the staff is very helpful and friendly. The room was spacious and very clean. Overall it was a very nice stay
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Feb 2024 on Hotels
5 out of 5
by A verified traveler

Posted 28 Jan 2024
We booked here thinking it was more remote than it actually was. It's on the same complex as Santa Claus Village which was a surprise. The hotel was very good though. We had a cottage which was clean and spacious with a private sauna. The only disappointing thing was that there were no music channels on the TV, v limited channels when you want to stay in and relax. The breakfast was great and all staff friendly and helpful. Recommended.
4 out of 5
by A verified traveler

Posted 13 Jan 2024
This hotel and room is beautiful, however it is not ideal if you want to see the northern lights, because it is inside Santa Claus Village and they keep lights on 24/7. You will only see the aurora if there are zero clouds and they are very strong in the sky. If it is cloudy you’ll see the reflection of the light pollution in the village. Otherwise, we really enjoyed our stay. The amenities in the room are great, the bed is comfortable, and the staff is very professional and nice.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jan 2024
5 out of 5
by A verified traveler

Posted 3 Dec 2023
Beautiful rooms, nice breakfast and dinner, well located. Rooms were a bit warm and didn't seem to be adjustable. Stairs have an automatic motion sensor that can't be disabled (unless blocked with a ladder) so beware if you have children sleeping there. Kindly provided an extra roll away bed for a 2nd child. Don't expect to see northern lights from the room unless they're very strong as there are lights nearby - should be viewable after a short walk - unfortunately not during our visit.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Nov 2023 on Hotels
5 out of 5
by A verified traveler

Posted 20 Nov 2023
amazing - simply beautiful