Ratings based on 67 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Oct 2023 on Hotels
The staff was very friendly and their service was excellent. I had a beautiful view from my terrace and the proximity to the center of the city was good. Everything was in easy walking distance. I would definitely recommend it. For English speakers the staff was fluent.
Comment from Hotel Management
14 Oct 2023 by Julie & Olivier, Hotel Management
thank you
by A verified traveler
Perfect!!!
Posted 11 Aug 2023 on HotelsAbsolutely loved our stay at this beautiful little hotel! Great location with a 2 minute walk to the center of Roussion. We had a family room on the top floor with a terrace that had the most incredible views! Everything in our room was impeccable and updated, the owners were friendly and helpful, and the breakfast buffet was great. There is a small pool with beautiful grounds that you can relax by after a day of walking and sightseeing. Highly recommend this hotel, you won’t regret it!
Comment from Hotel Management
24 Aug 2023 by Julie & Olivier, Hotel Management
Dear Mrs or Mister Shinoosh, Thank you very much for your very positive comment on the running of our establishment. Many thanks for your opinion on the quality of our welcome too! We greatly appreciated your presence among us. Above all, we are happy to read that our attention to detail has impressed you. We are happy to see that our quality of service met your expectations. I will greet our teams and my husband. Looking forward to welcoming you next time. Julie and Olivier
by A verified traveler
Posted 8 Jul 2023
Comment from Hotel Management
11 Jul 2023 by Julie & Olivier, Hotel Management
Thank you
by A verified traveler
Posted 18 Jun 2023
Comment from Hotel Management
21 Jun 2023 by Julie & Olivier, Hotel Management
Merci
by A verified traveler
First visit won’t be our last !
Posted 31 May 2023 on HotelsWe loved our first visit tobThr Luberon and in particular Rousillion — Maison des Ocres is perfectly located just outside the ancient city and next to public parking - a free pass is given to their guests. The pool is a perfect way to relax after a long day of activities in the region. Breakfast is great— wide ranging selection, excellent quality and great value We will definitely return !
Comment from Hotel Management
21 Jun 2023 by Julie & Olivier, Hotel Management
merci
by A verified traveler
Posted 31 May 2023
Beautiful small hotel. Feels luxurious even as it is small. Very attentive staff.
Comment from Hotel Management
21 Jun 2023 by Julie & Olivier, Hotel Management
Merci beaucoup
by A verified traveler
Posted 1 May 2023 on Hotels
Comment from Hotel Management
8 May 2023 by Julie & Olivier, Hotel Management
Grand Merci
by A verified traveler from Philadelphia
Posted 29 Oct 2022
The reception was the worst we have ever experienced in Europe. We don’t know if the man who we met outside the hotel was owner or manager, but he was angry because we arrived at 8:20pm which we don’t feel is particularly late. He told us we could awake the other guests by our “late arrival”! We called him Basil because he could turn on the charm when he wanted, but was also arrogant and very rude and entirely unsuited to be in charge of anything to do with guests.
On the contrary, a lady who worked at the hotel reception was lovely - friendly and very helpful.
On another positive note, this hotel is very well appointed, very clean, a comfortable bed and the breakfast was absolutely wonderful.
So in summary the experience was marred by a rude owner/manager but the overall the hotel is very well appointed and comfortable.
Comment from Hotel Management
29 Dec 2022 by Julie, Hotel Management
Dear Mr Basil,I take note of your opinion and I am totally sorry for your adventure when you arrived at our establishment.The man you are talking about is my husband and I don't think it was intentional on his part to hurt you like this. But on his behalf, I offer my humble apologies. He was never aggressive or even haughty. I suppose there is misunderstanding but what is done cannot be repaired now.I would be happy to welcome you personally next time.Regards,Julie
by A verified traveler
Posted 3 Oct 2022
This is a perfect place to stay if visiting towns in Provence. The ower was so helpful and friendly and this town is not quite as touristy as some so it was easier to maneuver. I highly recommend.
Comment from Hotel Management
4 Oct 2022 by Julie TEVANEE, Hotel Management
Bonjour,Merci beaucoup pour votre avis très positif.Belle continuation de vacances.Bien sincèrement,
by A verified traveler
Posted 14 Jul 2022 on Hotels
Comment from Hotel Management
22 Jul 2022 by Julie, Hotel Management
Cher Client,
Nous vous remercions vivement.
Bien sincèrement,
Julie
