Ratings based on 164 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2024
It was good for the one night, breakfast was a good start to the day.
Comment from Hotel Management
14 Jun 2024 by Teryn Golden, Hotel Management
Thank you for your compliments. We are so glad that you were able to have the best stay with us.
by A verified traveler
Posted 13 Jun 2024
by A verified traveler from Huntsville
Posted 6 Jun 2024
Very quiet and comfortable.
Comment from Hotel Management
6 Jun 2024 by Teryn Golden, Hotel Management
Thank you for your valuable feedback. We are looking forward to seeing you again very soon!
by A verified traveler
Posted 4 Jun 2024
The staff was very helpful and friendly
Comment from Hotel Management
5 Jun 2024 by Teryn Golden, Hotel Management
Thank you for your valuable feedback!
by A verified traveler
Posted 2 Jun 2024
Great
Comment from Hotel Management
3 Jun 2024 by Teryn Golden, Hotel Management
Thank you for your valuable feedback!
by A verified traveler
Posted 1 Jun 2024
Overall stay was great. We stayed 4 days 3 nights and happy with the turned down service each day
Comment from Hotel Management
3 Jun 2024 by Teryn Golden, Hotel Management
Thank you for your kind words!
by A verified traveler
Posted 24 May 2024
nice
Comment from Hotel Management
25 May 2024 by Teryn Golden, Hotel Management
Thank you for your kind words, we look forward to seeing you very soon!
by A verified traveler
Posted 21 May 2024
Would not recommend it for anyone
Comment from Hotel Management
23 May 2024 by Teryn Golden, Hotel Management
I am so sorry that you did not have the best experience at our hotel. If you have any suggestions on how we could improve our property please do not hesitate to contact us.
by A verified traveler
Posted 18 May 2024
I did not like that the pool was not open ,
Comment from Hotel Management
20 May 2024 by Teryn Golden, Hotel Management
We are so sorry for the inconvenience we may have caused you. Your feedback is very valuable to us. We hope that you will give us another chance the next time you are in the area.
by A verified traveler
Posted 18 May 2024
Convenient location. Dirty hallway and elevator. Untimely check-in. Customer service representative had problems checking in guest before me. Customer service representative couldn’t find all the reservations for the guests after me. CSR waited on next guests before completing my check-in. Very dissatisfied with check-in. Rooms were very clean.
Comment from Hotel Management
20 May 2024 by Teryn Golden, Hotel Management
Thank you for staying with us. We apologize that our hotel did not exceed your expectations. Our management team are reviewing the issues so that they may be resolved. We hope that you will give us another chance the next time you are in the area.
