Ratings based on 557 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Jun 2024
Great staff so so friendly room spacious clean and well presented
Comment from Hotel Management
8 Jun 2024 by Maëlle, Hotel Management
Dear guest,It's a pleasure to hear from you. We were delighted to welcome you and hope to see you again for a future stay.See you soon!
by A verified traveler
Posted 14 Oct 2023
by A verified traveler
Nice but not great.
Posted 21 Aug 2023 on HotelsHotel was nice with decent level of facilities but the food was a little hit n miss. A steak was inedible and one was very similar.
No offer if discounting this awful steak from the bill. I can assure inknwi my steak and it was truly impossible to chew.
Comment from Hotel Management
22 Aug 2023 by Domaine de la Forêt d'Orient, Hotel Management
Hello Jonathan,It was a pleasure to welcome you to our establishment, and we would like to thank you for sharing your impressions, as they help us to improve our services. Rigour and quality have always been our watchwords at the restaurant, and we're sorry we weren't able to satisfy you. We will pass on your comments to our teams in order to improve our services.We really hope to welcome you again during your next stay in Rouilly-Sacey, it will be our opportunity to let you leave with much better feelings.David - Director
by A verified traveler
Underwhelming and pricy
Posted 31 Jul 2023 on HotelsComplicated shower to operate and reviews of the restaurant made us drive to Troyes to avoid an expensive mistake , €47 each for 3 course meal is not good value !
The room was €178 and it did not include breakfast , a further €15 per person
Comment from Hotel Management
2 Aug 2023 by Domaine de la Forêt d'Orient, Hotel Management
Dear Sean,Thank you for taking the time to write this review. We are sorry that your experience did not meet your expectations. Most of our customers are happy with their experience at the restaurant and our prices are reasonable with a menu starting at 21 per person. The menu is also varied enough to suit all tastes and budgets. Your comment about the room facilities has been taken into account. However, the price remains average for an establishment in our category.We look forward to hearing from you and to welcoming you back next time you are in the area.David - Director
by A verified traveler
Frustrated with booking
Posted 20 Jun 2023 on HotelsWe liked our stay but were frustrated that on arrival at the hotel we were booked into a family room. We were only two my wife and I and only needed a standard room which were available but the hotel could not change the booking as it had been made online on the Hotels.com app. So we were landed with a room for five people. I tried to get a credit for the room difference to apply to our dinner but was unable to do so.
Comment from Hotel Management
26 Jun 2023 by Domaine de la Forêt d'Orient, Hotel Management
Dear Neil,Thank you for taking the time to share this feedback. We are very sorry about the incident you had. Indeed, it's difficult for us to change the room and adapt the rates for a reservation that has already been validated.We remain at your disposal for any future requests.Kind regards,David - Director.
by A verified traveler
Lovely lovation
Posted 2 Jun 2023 on HotelsBeautiful hotel that we didn’t unfortunately have enough time to enjoy the stunning location of but lovely stay
Comment from Hotel Management
2 Jun 2023 by Domaine de la Forêt d'Orient, Hotel Management
Dear Emma,It's a pleasure to read your feedback, and we would like to thank you for sharing it with us. We are delighted to know you had a pleasant stay in our hotel. We look forward to welcoming you back soon for another enjoyable experience.Kind regards,David - Director.
by A verified traveler
Posted 12 Feb 2023
by A verified traveler
Posted 22 Jan 2023
Large comfortable rooms with air conditioning - Very enjoyable evening meal.
If your looking for a stop-over it is a far better option than other road side hotels
Comment from Hotel Management
24 Jan 2023 by The reception, Hotel Management
Good evening, Thank you for your great note and your comments. We are delighted that you liked the establishment. We look forward to seeing you again.Best regards
by A verified traveler
Good family stopover hotel
Posted 5 Sep 2022 on HotelsNice hotel, very convenient split level room with clean and simple decor. Pool looked a little tired with limited changing facilities but was otherwise enjoyed by the kids. Perfect for an overnight stay with the family.
Comment from Hotel Management
8 Nov 2022 by La réception, Hotel Management
Hello, We thank you for your comment and hope to welcome you again in our establishment. Best regards.
by A verified traveler
Posted 29 Aug 2022
The staff is nice but it is not enough to compensate for a noisy and outdated facility!
Comment from Hotel Management
16 Nov 2022 by The reception , Hotel Management
Good Morning, Thank you to taking the time to share your opinionWe understand your remarks and we are sorry for this inconvenient. We hope to see again in better conditions.Best regards
