Ratings based on 337 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.6 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Jul 2023
One night stop off so family room worked. Breakfast would of been good if there had been any left. Overall did its job. We parked at opera theatre parking 5 mins walk. Rouen lovely.
Comment from Hotel Management
30 Jul 2023 by Helena, Hotel Management
Hello, We are sorry that you had that experience during breakfast, we remind you that you can always count on the reception service if there is anything you need or is missing. We are glad to read that you were satisfied with the room and your stay in general. Please know that we take your comments into account to improve the service. Best regards, Helena
by A verified traveler
Posted 29 Jun 2023 on Hotels
Comment from Hotel Management
30 Jun 2023 by La réception, Hotel Management
Merci pour votre commentaire.Bien cordialement
by A verified traveler
Posted 26 May 2023 on Orbitz
Comment from Hotel Management
27 May 2023 by La réception, Hotel Management
Thanks for your review.We are happy to satisfy youWe hope to see you again in our hotel for your next stay.Kinds regards.
by A verified traveler
Posted 13 May 2023
1/2 block from the Seine River in a highly walkable lovely city. Close to the historic medieval heart.
Do not miss the opportunity to stop at the Bacchus bar which is 1/2 towards the river. Excellent charcuterie and wine.
The hotel is small, quiet and very accommodating.
Comment from Hotel Management
15 May 2023 by Helena, Hotel Management
Thank you so much for your comment. We are pleased that you had such an enjoyable experience in the city and in our Hotel. Looking fordward to welcome you again!
by A verified traveler
Posted 21 Sep 2022 on Hotels
Comment from Hotel Management
23 Sep 2022 by La réception, Hotel Management
Merci de votre note.Bien cordialement
by A verified traveler
Decent stay for one night
Posted 2 Jun 2022 on HotelsClean, but plain hotel. Front desk was friendly. Parking and navigating the streets of Rouen was an terrifying adventure for an American tourist.
Comment from Hotel Management
9 Jun 2022 by La réception, Hotel Management
Thanks for your review.
Kinds regards
by A verified traveler
Posted 25 Mar 2022 on Hotels
Comment from Hotel Management
29 Mar 2022 by La réception, Hotel Management
Merci de votre commentaire
by A verified traveler
Posted 18 Mar 2022
by A verified traveler
Posted 22 Aug 2020 on Hotels
Hotel is clean and modern. Family suit consists of two separate rooms, one with a queen size bed the other, a double. Both with bathrooms. Linkage between them a bit awkward as both doors are sprung-loaded ‘main doors’ which continuously try to close.
Overall the hotel is clean and modern fitted and the staff friendly. No AC made the stay rather too hot and stuffy. We resorted to opening the window later in the night which helped a bit as wasn’t too loud outside.
Great central location
Comment from Hotel Management
22 Aug 2020 by la réception, Hotel Management
Dear,
thanks for your review.
We have launch the project to install the AC but we need the authorization of our co ownership.
We also have a family room with 2 queen bed in on room but only bookable by phone.
we hope to see you in our hotel for your next stay in Rouen.
Kinds regards.
La réception
by A verified traveler
Good location, no parking
Posted 9 Dec 2019 on HotelsVery good location right in the heart of things. Reception friendly and obliging. Don't be fooled by claims of parking... 15 euros for 24 hours a 10 minute walk from the hotel. Not at all disability friendly.
Comment from Hotel Management
18 Dec 2019 by la réception, Hotel Management
Thanks for your review.
Kinds regards.
