Ratings based on 451 Verified Reviews

3.5 out of 5
85% of guests recommend
3.6 Room cleanliness
3.9 Service & staff
3.3 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

New door locks please!

Posted 8 Nov 2023 on Hotels
The door locks need to be replaced!! I spent up to ten minutes sometimes fumbling with the key card, pretty high stress. Staff might of been a little microaggressive, I’m not sure though. Hotel staff are pretty sneaky with their microaggressions.
4 out of 5
by A verified traveler

Posted 21 Sep 2023 on Hotels
Comment from Hotel Management
21 Sep 2023 by Hôtel Morand, Hotel Management
Hello, thank you for your review. We're glad to learn that you enjoyed your stay at our hotel.
4 out of 5
by A verified traveler

Posted 13 Jul 2023
They make you feel at home!
Comment from Hotel Management
21 Aug 2023 by Hôtel Morand, Hotel Management
Hello, thank you for your comment. We're pleased to learn that you enjoyed your stay at our hotel.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Apr 2023 on Hotels
5 out of 5
by A verified traveler

Posted 1 Oct 2021
This is clean, comfortable hotel within easy walking distance from the train station. it's also very near the historic part of Rouen. I stayed on two different occasions on a recent trip to France, and both stays were pleasant.
4 out of 5
by A verified traveler

Posted 29 Jan 2020
Clerk at the front desk was kind and available. Rooms are kot soundproofed,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2019 on Hotels
5 out of 5
by A verified traveler

great hotel for the money

Posted 3 Nov 2019 on Hotels
I was in room 4 on the first floor and it was great. Nice and big, comfortable bed, my own bathroom (I know not all rooms there have your own bathroom but mine did) Nothing I didn't like about it.
3 out of 5
by A verified traveler from Toowoomba Queensland

Posted 25 Sep 2019 on Wotif
The Manager was very friendly and helpful. He spoke excellent English. Unfortunately the room was not as clean as I would like and the bathroom quite old and the plumbing not too good. Old Hotel so you can't expect great rooms. Value for money.
1 out of 5
by A verified traveler

Posted 18 Sep 2019 on Hotels
Convenient location but not to great of service.
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