Ratings based on 43 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Feb 2024
Great location, across from the cathedral. All aspects are comfortable.
by A verified traveler
Posted 17 Oct 2023 on Hotels
by A verified traveler
Posted 13 Oct 2023
by A verified traveler
Posted 4 Oct 2023
We liked the area, room was just ok. Good for walking around the old town
by A verified traveler
Charming, spotless boutique hotel
Posted 26 Sep 2023 on HotelsHotel Cardinal was a perfect hotel for us. It is lovingly cared for by the owner who does the cleaning herself. The rooms are very nicely appointed and most have a direct view of the Rouen Cathedrale that cannot be beat. Breakfast offers a variety of fresh foods in a pretty little room with lovely stained glass windows. If we are ever in Rouen we would ONLY stay here!
by A verified traveler from Loudonville
Posted 24 Sep 2023
Great location, small, but typical for a European standard room size, towels were heavily worn. No safe in the room.
by A verified traveler
Posted 22 Sep 2023
Nice hotel, right next the cathedral and rue de l’Horloge
by A verified traveler
Small, noisy and hot.
Posted 18 Aug 2023 on HotelsWe paid extra for an upgraded room, but the room we had was extremely small, barely room to walk around the bed.
The room was hot and as there was no airconditioning we had to keep the window open all night which meant it was very noisy due to the partying going on until about 3 am and the streetcleaners.
The facilities were basic, not even a rubbish bin anywhere in the bedroom or bathroom.
The cups in the bathroom were dirty with toothpaste residue from previous guests.
The mirror had a chunk missing leaving a sharp edge right by the handle for the taps.
The towels were dirty so we left them on the floor for housekeep to replace, as instructed. Housekeeping came and just hung up the towels so then we had damp and dirty towels for morning.
There was no-one at reception most of the time and no way to contact them, you just let yourself in with a PIN code for the main entrance.
Overall a disappointing and expensive stay with very little sleep.
by A verified traveler
Great location
Posted 14 Jul 2023 on HotelsA good location right opposite the cathedral and next to a few good cafe bars. No car parking on site but there is an underground carpark within 5 mins walk.
At 11pm there is a lightship on the outside walls of the cathedral - worth watching.
Breakfast at the hotel though was expensive for what we got.
by A verified traveler
Posted 13 Jul 2023
