Ratings based on 233 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2023
This is a clean budget hotel with parking 20 minute walk from Central Rouen. Great for a stay over on route to elsewhere.
by A verified traveler
Posted 11 Jul 2023
Lino floor in the bedroom! I have never seen a hotel with this old fashioned flooring, so that was not a great start. This was accompanied by woodchip wall paper, which I haven't on any wall for decades! Very poor.
The bed also had a plastic mattress protector which is really uncomfortable and unpleasant
The staff were nice and the air-conditioning worked, so that was good.
Comment from Hotel Management
22 Aug 2023 by Anaëlle CAPELLE - Directrice Adjointe, Hotel Management
Dear Jonathan,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,
by A verified traveler
Posted 2 Jul 2023
This property is undergoing renovation to the stairways making them quite dangerous. Added to this, the elevator was out of action. We were situated on the fourth floor, I booked this hotel as I have difficulty walking and thought that the lift would suit our needs. In my opinion, any occupancy above the first floor (which is where the breakfast facilities are) should not be in use for safely reasons.
by A verified traveler
Posted 4 May 2023
by A verified traveler
Posted 5 Sep 2022 on Hotels
by A verified traveler
Posted 13 Jun 2022 on Hotels
by A verified traveler
1 night stop over
Posted 29 May 2022 on HotelsStop over on way to Bordeaux - great for 1 night with secure underground parking. Rooms not fancy, but very clean and bed/pillows really good quality and comfortable. 20 mins walk to the cathedral where all the restaurants/bars are. Wouldn’t stay for a week but great for a stopover.
by A verified traveler
Posted 3 Apr 2022 on Hotels
Well located opposite a commercial centre with cinema and dining options. Also a tram runs to the main town every few minutes. The hotel itself was a little disappointing. Clean, but needs attention. Holes in the curtains, no kettle, shower positioned too low and barely any room to sit on the loo! The beds were very narrow, but comfy. We stayed in an ibis budget only the night before and found this to be far better. I would stay again, but was a little disappointed.
Comment from Hotel Management
8 Apr 2022 by Anaëlle CAPELLE, Hotel Management
Dear Danny,
Thank you for taking the time to tell us about your experience at the ibis Rouen Centre Rive Gauche Saint-Sever. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
In our hotel we do not provide kettle in the room, however the bar is open 24hrs a day, concerning the bathroom it is not a real tub where you can lay down, that is why we call it a shower and not a bath tub.
For a future stay, let us know if you prefer a tub as we do have some rooms with it.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
by A verified traveler
Posted 15 Sep 2021 on Hotels
by A verified traveler
Nice hotel, poor area
Posted 6 Aug 2021 on HotelsThe hotel and staff were absolutely fine, but the surrounding area was disappointing. We had difficulty finding a suitable restaurant for our evening meal.
