Ratings based on 564 Verified Reviews
4.1 Room cleanliness
4.3 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Apr 2024
The place is near the tram. The room is huge and there’s kitchen with microwave and water boiler and even a coffee maker. Will stay again next time in different cities. We tried the one in Amsterdam too and it was equally great!
Comment from Hotel Management
25 Apr 2024 by Marjolein, General Manager at The Social Hub Rotte, Hotel Management
Dear Marga,Thank you for such a positive review.It's awesome to hear you found our rooms spacious and well-equipped with kitchen amenities – it sure makes those longer stays more like home, right? And isn't it just handy to have the tram stop so close by? It's like having your own set of city wheels minus the hassle! Plus, you've checked out our Amsterdam location too – talk about being a Social Hub explorer! We're thrilled both stays hit the mark for you.It would be a pleasure to welcome you back. Best wishes,Marjolein, General Manager at The Social Hub Rotterdam
by A verified traveler from Limassol
Posted 12 Nov 2023
I arrived late, under the weather and tired. I walked in. I saw a reception area that looked like ... Gaza. The lady at the front desk was very nice, but this was not enough to make up for the shock of the reception area's condition. In comparison to similar properties in other countries (e.g. Singapore) the first impression was a mere disappointment. However, my room was large, clean, internet was problem-free, and dorm's public areas also in good condition. The room was very dark and when I asked for an extra desk lamp there was none to give me. In retrospect, for the same money I could have booked a proper hotel room. These types of places make sense for longer stays (week ).
Comment from Hotel Management
13 Nov 2023 by Carlos, General Manager at The Social Hub Rotterda, Hotel Management
Hey there, Kyriacos! We're so grateful you took the time to share your thoughts with us.We're glad to hear that you found our staff to be friendly and that your room was spacious and clean. It's also great that you had no issues with the internet and enjoyed the public areas of the dorm. We appreciate your kind words! However, we're bummed to hear that the reception area didn't meet your expectations. We're constantly working on improving our facilities, so we'll definitely take your feedback into account. We apologize for the inconvenience caused by the lack of an extra desk lamp. We'll look into this issue and see how we can improve the lighting in our rooms. We understand that our hotel might not be the best fit for everyone, but we do strive to provide a comfortable stay for all our guests.We hope to see you again soon and continue to make your stays at The Social Hub Rotterdam even better! Take care! Carlos, General Manager at The Social Hub Rotterdam
by A verified traveler
Posted 5 Oct 2023
Very good
Comment from Hotel Management
8 Oct 2023 by Carlos, General Manager at The Social Hub Rotterda, Hotel Management
Hi Heather,Thanks for the excellent review.We're thrilled to hear that you found our rooms clean and well-equipped with amenities, and that our service was top-notch! We noticed that you mentioned our hotel condition being at 80%. We're always working on improving and updating our facilities to ensure a great experience for our guests. Your feedback is valuable to us and we appreciate you sharing it.Come back soon!Cheers,Carlos, General Manager at The Social Hub Rotterdam
by A verified traveler
Posted 5 Oct 2023 on Hotels
Comment from Hotel Management
8 Oct 2023 by Carlos, General Manager at The Social Hub Rotterda, Hotel Management
Hello Giovanni,Thanks for this great feedback.We appreciate that you chose to stay with us and are glad to know your experience was enjoyable.We hope to see you again soon for more fun times and delicious food & drinks! Cheers! Carlos, General Manager at The Social Hub Rotterdam
by A verified traveler
Posted 16 Aug 2023
Comment from Hotel Management
21 Aug 2023 by Carlos, General Manager, Hotel Management
Hi thereThank you for sharing your feedback with us.We're thrilled to hear that you found our hotel clean, in great condition, and that our service was top-notch! Our team works hard to create a welcoming atmosphere, so it's awesome to know that it made a difference in your stay.See you again soon.Take care,Carlos, General Manager at The Social Hub Rotterdam
by A verified traveler
Posted 1 Aug 2023 on Hotels
Really nice, modern, clean place with nice rooms and good communal facilities.
Comment from Hotel Management
3 Aug 2023 by Carlos, General Manager at The Social Hub Rotterda, Hotel Management
Thank you, Rory, for such a positive review!We're thrilled to hear that you enjoyed our modern and clean rooms, as well as the communal facilities at The Social Hub Rotterdam. It's great to know that our vibe and atmosphere made your stay a pleasant one!We hope to see you again soon for more fun times and delicious food & drinks! Cheers! Carlos, General Manager at The Social Hub Rotterdam
by A verified traveler
Posted 1 Aug 2023
Good stay and friendly staff. Free foosball and ping pong. -1 point for the bar being closed from 5pm for some reason. Otherwise fine
Comment from Hotel Management
3 Aug 2023 by Carlos, General Manager at The Social Hub Rotterda, Hotel Management
Hi there,Thanks for leaving us a review.We're thrilled to hear that you enjoyed our friendly staff and had fun with the free foosball and ping pong! As for the bar closing at 5pm, it's not our usual schedule, so we apologize for any inconvenience this may have caused. Our regular bar hours are Monday to Wednesday from 07:00 to 20:00, Thursday to Friday from 07:00 to 22:00, Saturday from 08:00 to 22:00, and Sunday from 08:00 to 20:00. We hope you'll have the chance to enjoy our bar during your next visit! See you again soon.Take care,Carlos, General Manager at The Social Hub Rotterdam
by A verified traveler
Posted 26 Jul 2023
Comment from Hotel Management
17 Aug 2023 by Carlos, General Manage, Hotel Management
Dear Shamim,Thank you for taking the time to review your stay.Unfortunately it seems that we did not meet all of your expectations. Could you please let us know exactly what you found unsatisfactory? We always welcome our guests' feedback and suggestions for improvement.We hope that you will return in the future for a more enjoyable stay. Kindest regards,Carlos, General Manager at The Social Hub Rotterdam
by A verified traveler
Posted 2 Jun 2023
Great location. Cool place with nice staff.
Comment from Hotel Management
3 Jun 2023 by Carlos, General Manager at The Social Hub Rotterda, Hotel Management
Dear Miguel,Thank you for positively reviewing your time at our hotel.Our dedicated team strives to ensure the utmost comfort and satisfaction of our every guest, so it is very rewarding to read that you had a memorable experience and appreciated not only our strategic location but our high standards as well.We hope to see you again soon for more fun times and delicious food & drinks! Cheers! Carlos, General Manager at The Social Hub Rotterdam
by A verified traveler
Posted 23 Feb 2023 on Hotels
Comment from Hotel Management
26 Feb 2023 by Carlos - General Manager Rotterdam, Hotel Management
Hey there Manuel! Thank you very much for the review. As a young company, it is really important for us to know how guests experience our hotel. We are super happy to read that you had a good stay with us. Maybe you'll come visit us again in one of our amazing locations! Happy travels,Carlos - General Manager Rotterdam
