Ratings based on 683 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jun 2024
We stayed in Rotterdam for three days, prior to leaving on a cruise. We booked a "superior" room at Roommate Bruno, which was quite spacious by European standards. The metro was only 2 blocks away, and that gave us easy access to just about anywhere we wanted to go in the region. Staff was very friendly. We didn't book breakfast, although we ate breakfast at the hotel one day. It was quite expensive for what you got, in our opinion. Instead, we suggest picking up some pastry or a sandwich at the Albert Heijn across the street. Much cheaper and will tide you over until lunch.
by A verified traveler
Posted 2 Jun 2024
Great staff
Comment from Hotel Management
3 Jun 2024 by Victoria, Hotel Management
Dear Thomas,First of all, we want to thank you for your stay and your positive feedback. We are delighted to hear that you found our staff great!We look forward to welcoming you back to our hotel soon.Best regards,VictoriaTeam Bruno
by A verified traveler
Posted 1 Jun 2024
Delightful stay close to the train station with good access to attractions. The restaurant is top notch for both food and service. Highly recommend.
Comment from Hotel Management
3 Jun 2024 by Victoria, Hotel Management
Dear Sheila,We greatly appreciate your stay and your positive feedback. We are delighted to hear that you had a delightful stay and appreciated our convenient location, top-notch restaurant, and excellent service.We look forward to welcoming you back to our hotel soon.Best regards,VictoriaTeam Bruno
by A verified traveler
Posted 11 May 2024
There was a little glitch with the reservation but Mahogany took care of it, quickly, with a smile. Hotel is very, very nice, certainly convenient to the cruise terminal across the street. Excellent breakfast buffet.
Comment from Hotel Management
19 May 2024 by Mahogany , Hotel Management
Dear Patricia,Thank you very much for the lovely review. It warms my heart to know that I was a positive part of your stay. It is also wonderful to hear that you found our hotel conveniently located near the cruise terminal and that you enjoyed our excellent breakfast buffet.We look forward to welcoming you back with open arms. Enjoy your cruise!Warm regards,MahoganyTeam Bruno
by A verified traveler from Wasaga Beach
Posted 11 May 2024
Very clean and comfortable. great service on check in.
Comment from Hotel Management
20 May 2024 by Ivana , Hotel Management
Dear Heather,Thank you so much for your wonderful review! We're thrilled to hear that you found our accommodations clean and comfortable and that you had a great check-in experience. Your positive feedback means a lot to us and motivates our team to continue providing excellent service. We look forward to welcoming you back soon!Kind regards,IvanaTeam Bruno
by A verified traveler from Woodbridge
Posted 29 Apr 2024
Choose this hotel because it was across from the cruise port and because it was reasonably priced.
It's a very pleasant (and quirky) suprise. I would stay anywhere else, if I am back in Rotterdam.
Two thumbs up 👍👍
Comment from Hotel Management
8 May 2024 by Eline, Hotel Management
Dear Camillo,Thank you for your positive feedback! We're glad to hear that our hotel exceeded your expectations, and we appreciate you choosing us for our convenient location and reasonable pricing. We're delighted to know that you would stay with us again if you return to Rotterdam.Looking forward to welcoming you back in the future!Best regards,Eline- Team Bruno
by A verified traveler
Posted 27 Apr 2024
Super comfortable and quiet stay. Staff was impressive. Breakfast was excellent.
Comment from Hotel Management
8 May 2024 by Eline, Hotel Management
Dear Bruce,Thank you for the positive feedback! We are happy to read you enjoyed our service. Hope to welcome you again soon. Kind regards, Eline - Team Bruno
by A verified traveler
Posted 29 Jan 2024 on Hotels
Comment from Hotel Management
10 Mar 2024 by Eline, Hotel Management
Thank you Makedah for the 10/10! Kind regards, Eline - Room Mate Bruno
by A verified traveler from Aurora
Posted 19 Jan 2024
Comment from Hotel Management
10 Mar 2024 by Eline, Hotel Management
Thank you Susanna for the high score! Kind regards, Eline - Room Mate Bruno
by A verified traveler
Posted 14 Jan 2024
Comment from Hotel Management
10 Mar 2024 by Eline, Hotel Management
Thank you Luis for the 4/5 score! Kind regards, Eline - Room Mate Bruno
