Ratings based on 398 Verified Reviews

3.8 out of 5
70% of guests recommend
3.8 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 8 Apr 2024
Everything was ok.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Feb 2024 on Hotels
4 out of 5
by A verified traveler

Posted 10 Dec 2023 on Hotels
Very convenient for the worksite and local cafes and restaurants.
5 out of 5
by A verified traveler

Posted 26 Nov 2023
Good area
2 out of 5
by A verified traveler

Frontdesk staff with an attitude & internet issues

Posted 1 Nov 2023 on Hotels
This was a business trip where I was required to have a stable internet connection to be able to work from my room, but unfortunately I was forced to work from elsewhere for 3 days in a row (McDonalds and my family’s house) due to the extremely weak connection. I reported the issue twice, but the front desk staff was absolutely not interested to provide any assistance or whatsoever looking into this matter. They were blaiming it on the external internet provider and continued to look at their personal cellphone. I was surprised by the attitude!! The second time was even worse as they (3 clerks) were more busy making jokes and laugh rather than assisting one of their guests. I have stayed in other Bastion hotels which in general is a fine chain, but this facility has highly unprofessional staff members. The lack of service tells a lot about the management, in fact after submitting a complaint through Expedia, the management denied any compensation nor sending me an apology. The property itself is simple but good… cleaning could be better though, as the room smelled a bit moldy and had a dusty/sandy floor. Would definitely not stay here again.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Oct 2023
4 out of 5
by A verified traveler

Overall good

Posted 30 Sep 2023 on Hotels
Good hotel for a business trip, very close to a metro station. The gym as often in hotels is a small room with few equipments, so don't expect too much. The restaurant is overall good with big portions, although I had to wait a long time to be served on the first evening (but they told me in advance I would have had to wait). The hotel is currently next to a construction site. You will not notice it once you are in the hotel, but just something to note.
5 out of 5
by A verified traveler

Posted 22 Aug 2023
WE LOVED EVERYTHING
2 out of 5
by A verified traveler

Not impressed, won't stay here again

Posted 31 Jul 2023 on Hotels
Very unfriendly front desk.