Ratings based on 118 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Apr 2024
Was such a great space! Such a great reno. Thanks Billy!
Comment from Hotel Management
9 Apr 2024 by Billy, Hotel Management
Thanks heaps Elyse! Hope to see you again!
by A verified traveler
Posted 22 Mar 2024
Great place. Good value. Room was clean and had been recently updated. Staff was friendly and helpful
Comment from Hotel Management
22 Apr 2024 by Billy, Hotel Management
Hi Duane,We are delighted to hear you've a positive experience with us. Our housekeeping staffs works rigorously to establish and maintain the standard we have right now, your recognition of our work motivates us and will definitely be shared across our team! Hope to see you again!
by A verified traveler
Posted 16 Mar 2024
Comment from Hotel Management
22 Apr 2024 by Billy, Hotel Management
Thank you Mandy, see you next time!
by A verified traveler
Posted 12 Mar 2024 on Wotif
We enjoyed the spa pool
Comment from Hotel Management
22 Apr 2024 by Billy, Hotel Management
Hi Sue,We are glad to hear you've enjoyed our spa, hope to see you again!
by A verified traveler
Wonderful stay
Posted 11 Mar 2024 on HotelsA lovely place to stay with all the great amenities! Staff very friendly
Comment from Hotel Management
22 Apr 2024 by Billy, Hotel Management
Hi Judy,Thank you for the kind words glad you have enjoyed staying with us! See you again!
by A verified traveler
Nice clean motel near the centre of Rotorua
Posted 11 Mar 2024 on HotelsVery clean and nicely refreshed motel in Rotorua. About a 20 minute walk to the main dining area or a 3 minute drive. Service was nice and friendly and parking was easy. Would recommend for a short stay in Rotorua.
Comment from Hotel Management
16 Mar 2024 by Thermal Oak Motel, Hotel Management
Dear Christopher,Thank you for your review following your stay with Thermal Oak Motel.It is glad that you were happy with our room, location and customer service.We are looking forward to welcoming you back again next time when you come to Rotorua!Thank you!Kind Regards,Thermal Oak Motel
by A verified traveler from Grey Lynn
Posted 28 Feb 2024
Awesome motel in Rotorua with a friendly, warm welcome. Really good restaurant just next door as well.
Comment from Hotel Management
16 Mar 2024 by Thermal Oak Motel, Hotel Management
Dear Constantine,Thank you for your review following your stay with Thermal Oak Motel.It was great that you were happy with our customer service and also liked the restaurant next time.We are looking forward to welcoming you back again next time when you come to Rotorua!Thank you!Kind Regards,Thermal Oak Motel
by A verified traveler
Posted 19 Feb 2024
The staff are super friendly and helpful.
Comment from Hotel Management
16 Mar 2024 by Thermal Oak Motel, Hotel Management
Dear Milad, Thank you for your review following your stay with Thermal Oak Motel.It was glad to know that you enjoyed your stay and were happy with our customer service.We are looking forward to welcoming you back again next time when you come to Rotorua!Thank you!Kind Regards,Thermal Oak Motel
by A verified traveler
Top place to stay In Rotorua
Posted 16 Feb 2024 on Hotelsby A verified traveler
Posted 13 Feb 2024 on Hotels
