Ratings based on 972 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Fairfield Heights
Posted 1 May 2024
The hotel can do with an upgrade but our room was a good size and views of the geothermal outside our window. The hotel had plenty of complimentary parking and when it did overflow there was street parking, which wasn't too far and still walkable.
by A verified traveler
Posted 1 May 2024
Really enjoyed my stay
by A verified traveler
Posted 28 Apr 2024
Property was in a good location but definitely dated and our room could have had a better clean
Comment from Hotel Management
30 Apr 2024 by Maureen, Hotel Management
Hi CalebThanks for your feedback on your recent stay in one of our Superior Rooms. Regards Maureen
by A verified traveler
Posted 26 Apr 2024
Friendly staff, well maintained facility. Nice dinning area.
Comment from Hotel Management
30 Apr 2024 by Maureen, Hotel Management
Hi JinyanThanks for sharing your experience.Regards Maureen
by A verified traveler
Posted 25 Apr 2024
Bed is very comfortable.
Comment from Hotel Management
26 Apr 2024 by Maureen, Hotel Management
Hi GuonengThanks for choosing to stay with us and for your review.Regards Maureen
by A verified traveler
Posted 25 Apr 2024
It didn't feel now 4 star hotel.
Comment from Hotel Management
26 Apr 2024 by Maureen, Hotel Management
Hi DevanhanI'm sorry that we did not meet your expectations. I hope you provided some specific feedback to our team during your stay.Regards Maureen
by A verified traveler
Posted 24 Apr 2024
Comment from Hotel Management
26 Apr 2024 by Maureen, Hotel Management
Hi Pingwe appreciate your rating.Regards Maureen
by A verified traveler
Posted 20 Apr 2024
Nice choice for our short stay in Rotorua. Staff was great. Room did not get vacuumed, and had to ask for coffee pods but otherwise everything was great
Comment from Hotel Management
20 Apr 2024 by Shannon, Hotel Management
Hi Janet,Thank you for your feedback. I will pass your comments on to the teams.
by A verified traveler
Posted 19 Apr 2024
Hi I’ve regularly stayed at Rydges Rotorua it’s a great spot, with geothermal activity surrounding it. Also heated pools and a good buffet breakfast/dinner. The rooms are tidy but this stay not as well maintained due to high occupancy. No shampoos etc room wasn’t as clean as normal but still very comfortable
Comment from Hotel Management
19 Apr 2024 by Shannon, Hotel Management
Hi Mike,Thank you for your continued patronage and your feedback. I will pass on your feedback to the teams and make sure the standards are met. We look forward to seeing you back soon.
by A verified traveler
Posted 18 Apr 2024
Great stay, comfy bed.
Comment from Hotel Management
20 Apr 2024 by Shannon, Hotel Management
Hi Mike,Thank you for your review..
