Ratings based on 932 Verified Reviews
4.8 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
Comment from Hotel Management
11 Jun 2024 by The Quest team, Hotel Management
Dear MichealThank you for reviewing your recent stay at Quest Rotorua Central.We are delighted to hear you have enjoyed your stay with us!We hope we can welcome you back to Rotorua in the future.Warm regardsThe Quest team
by A verified traveler
Posted 29 May 2024
Location, friendly and helpful staff, cleanliness
Comment from Hotel Management
29 May 2024 by The Quest team, Hotel Management
Dear Chor YeongThank you for reviewing your recent stay at Quest Rotorua Central.We are glad to hear you have enjoyed your stay with us!We hope we can welcome you back to Rotorua in the future.Kind regardsThe Quest team
by A verified traveler
Posted 25 Apr 2024
Location was good, check in/out was easy. Facilities are a bit dated but otherwise fine for a short stay.
Comment from Hotel Management
26 Apr 2024 by The Quest team, Hotel Management
Dear JemThank you for reviewing your recent stay at Quest Rotorua Central.We are glad to hear you have enjoyed your stay with us!We hope we can welcome you back to Rotorua in the future.Kind regardsThe Quest team
by A verified traveler
Posted 21 Apr 2024
This hotel is right in the middle of the city centre with easy access to cafes and a short walk to the water of the lake. It was great to have a kitchen to cook our own meals as we wanted. Staff was very friendly.
Comment from Hotel Management
24 Apr 2024 by The Quest team, Hotel Management
Dear ArianaThank you for taking the time to share your positive experience with us! We are thrilled to hear had a great stay. We appreciate your recommendation and hope we can welcome you back in the future.Best regardsThe Quest team
by A verified traveler
Posted 13 Mar 2024
It was what exactly what we thought it would be when booking the stay. Convenient to the areas activities.
Comment from Hotel Management
15 Mar 2024 by The Quest team, Hotel Management
Dear StephenThanks for reviewing your stay at Quest Rotorua Central.We are glad to hear we met your expectations and you enjoyed your stay with us, it was a pleasure to meet you.We hope we can welcome you back to Rotorua in the future.Kind regardsThe Quest team
by A verified traveler
Posted 12 Mar 2024
Convenient and great staff
Comment from Hotel Management
15 Mar 2024 by The Quest team, Hotel Management
Dear KristenThank you for taking the time to share your positive experience. We strive to create a welcoming and personalised experience for all our guests, and we're glad to hear that we met your expectations. Thank you again, we hope to have the pleasure of welcoming you back soon.Kind regardsThe Quest team
by A verified traveler
Posted 12 Mar 2024 on Wotif
Parking wasn’t what you expected to pay for parking out on the street and having to move your car every hour is a bit ridiculous
Comment from Hotel Management
12 Mar 2024 by The Quest team, Hotel Management
Dear AlanWe appreciate your feedback. As is typical with inner-city hotels, we recognise the challenges faced. A significant number of our guests use our hotel as a central hub for exploring Rotorua's geothermal wonders during the day, frequently returning in the late afternoon when street parking restrictions are lifted until around 10 am the next day. Additionally, we provide information about various alternatives for day parking. Our central location offers the added advantage of being within walking distance to Rotorua's excellent restaurants, cafes, geothermal parks, and local attractionsKind regardsThe Quest team
by A verified traveler
Posted 8 Mar 2024 on Hotels
Comment from Hotel Management
9 Mar 2024 by The Quest team, Hotel Management
Dear GerardThanks for reviewing your stay at Quest Rotorua Central.We are glad to hear you have enjoyed your stay with us, it was a pleasure to meet you.We hope we can welcome you back to Rotorua in the future.Warm regardsThe Quest team
by A verified traveler
Posted 4 Mar 2024
Close to all amenities.
Comment from Hotel Management
5 Mar 2024 by The Quest team, Hotel Management
Dear DonaldThanks for taking the time to place a review. It's great to hear you enjoyed our wonderful location right in the centre of town! We hope we can welcome you to Quest Rotorua Central in the future.Warm regardsThe Quest team
by A verified traveler
Nice stay in Rotarua
Posted 3 Mar 2024 on HotelsIt is a nice apartment style hotel in central Rotarua. Friendly and helpful staff. Comfortable bed and room, with good cooking facilities.
Comment from Hotel Management
5 Mar 2024 by The Quest team, Hotel Management
Dear JohnThank you for taking the time to share your positive experience with us! We are delighted to hear had a great stay. We appreciate your recommendation and hope we can welcome you back in the future.Best regardsThe Quest team
