Ratings based on 50 Verified Reviews

4.8 out of 5
92% of guests recommend
4.9 Room cleanliness
5.0 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Apr 2024
I had a lovely stay at the B&B. The room was spacious, clean and comfortable. The breakfast was delicious and filling and the location could not be better. Right next to the Redwood forest and walking distance or a short Uber away from the city center. I thoroughly enjoyed my stay and chats with Vivien and I would pick this B&B again if I come back to Rotorua.
Comment from Hotel Management
6 May 2024 by Vivien Cooper, Hotel Management
Hi JohannaThank you for posting such a lovely review of your stay with me. I had enjoyed hosting you and our morning chats and hearing your story. I hope we will meet again soon in New York or perhaps here in Rotorua when you revisit. Glad you liked the location of my property, we are very lucky to be so close to the Redwoods Forest.Wishing you all the best.Kind RegardsVivien
5 out of 5
by A verified traveler

Posted 12 Mar 2024
Comment from Hotel Management
14 Mar 2024 by Vivien Cooper, Hotel Management
Thanks Carol. It was a pleasure meeting you and Dave all the way from Kitchener, Canada. Thanks for staying with me.Hope to get there soon.Happy travels.Kind RegardsVivien
5 out of 5
by A verified traveler

Posted 8 Mar 2024
Vivian is the host with area knowledge, contacts and discounts. She made our stay wonderful.
Comment from Hotel Management
9 Mar 2024 by Vivien Cooper, Hotel Management
Hi AllenThanks for your lovely feedback. It was a pleasure meeting you and your partner. I am pleased to hear you had a wonderful stay with us. Glad I was able to assist with places to do and see in Rotorua. Hope you will visit NZ again soon, hopefully will be longer next time.Wishing you all the best.Kind RegardsVivien
5 out of 5
by A verified traveler

Posted 3 Oct 2023
Super-friendly owners. We enjoyed our stay enormously!
Comment from Hotel Management
9 Oct 2023 by Vivien Cooper, Hotel Management
Hi JohnThanks for your kind feedback. It was a real pleasure meeting you and Valerie. I enjoyed our conversation over breakfast. You were both super friendly guests. Wishing you all the best, hope you will visit Rotorua again soon.Kind RegardsVivien
5 out of 5
by A verified traveler

Posted 13 Aug 2023
We thoroughly enjoyed our stay at Bnb at the Redwoods. Vivien was such a friendly, welcoming host and the facilities were excellent. Perfect for a weekend getaway to get in some adventures in Rotorua. Thanks so much!
Comment from Hotel Management
14 Aug 2023 by Vivien, Hotel Management
Hi JenniferThank you very much for your lovely feedback. I am happy to hear you thoroughly enjoyed your stay with us during your weekend away. Thanks for choosing to stay with us.I hope you will visit Rotorua again soon.Kind RegardsVivien
5 out of 5
by A verified traveler

A lovely place

Posted 10 May 2023 on Hotels
A place you just want to stay on your trip to New Zealand. We loved everything about it and the location is perfect. Fantastic helpful and eminent host. We enjoyed the breakfast with Vivien and other guests with good conversations around the table. Vivien gave us the best recommendations, ideas and advice for planning some trips, that suited our needs. All over a great stay and super kind and lovely host. Best regards from Charlie and Amanda
Comment from Hotel Management
14 May 2023 by Vivien Cooper, Hotel Management
Hi Charlie & AmandaThank you for your kind feedback. I am happy to hear you had a wonderful stay with me, it was a great pleasure meeting you boht. I enjoyed the conversation we had, so glad you were able to visit a few places of interest despite the rain. I hope you will visit NZ again in the future, perhaps for a longer visit to see the South Island as well. I wish you all the best.Kind RegardsVivien
5 out of 5
by A verified traveler

Posted 13 Apr 2023
Vivian was very friendly and an exceptional host. Our bedroom and bed was very comfortable. Would definitely stay here again in future.
Comment from Hotel Management
17 Apr 2023 by Vivien Cooper, Hotel Management
Thanks Indardeo. I am pleased to hear you had a good stay with me. It was a pleasure meeting you and Susan, my first ever guests from Trinidad. You were both superb easy and friendly to host, I enjoyed our conversation over breakfast with my other guests too. I hope you will visit NZ again in the future, will definately be in touch if we get to Trinidad one day.Wishing you all the best.Kind RegardsVivien
5 out of 5
by A verified traveler

Posted 2 Feb 2023
Vivian was a super friendly host with lots of great recommendations. Beautiful clean room and delicious breakfast options.
Comment from Hotel Management
3 Feb 2023 by Vivien, Hotel Management
Hi AlexThank you very much for your kind feedback. I am pleased to hear you had a great stay with me and enjoyed my hospitality, recommendations, breakfast and appreciated the clean room. Thank you for choosing to stay with me, I really enjoyed hosting you and your partner. Wishing you all the best, hope I get to visit Montreal soon. Kind RegardsVivien
5 out of 5
by A verified traveler from Auckland

Posted 25 Sep 2022
Vivien was a great host
Comment from Hotel Management
27 Sep 2022 by Vivien, Hotel Management
Hi JuheeThanks for your excellent feedback. It was a pleasure hosting you and Bobby, I enjoyed our conversation and the laughter over breakfast. Hope you will visit Rotorua again soon.All the best wishesRegardsVivien
5 out of 5
by A verified traveler

Posted 14 Jul 2022 on Hotels
Comment from Hotel Management
17 Jul 2022 by Vivien , Hotel Management
Hi Joanna Thanks for giving me a 10/10, I am glad I have met your expectation. It was a pleasure meeting you and Peter. I hope you have had a great holiday in NZ, hope you will visit the South Island sometime soon. Take care and all the best wishes. Vivien