Ratings based on 542 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jun 2024
Our room was fantastic. Super spacious rooms and bathroom for our family of four. We loved having a bathtub. I bring my own pillow but a couple in my family wished they had different pillows, rather than the down pillows. We had a balcony with a gorgeous view and everything we needed was a walkable distance. We liked the game room with the pool table and foosball table. We were traveling in Europe for 2 weeks at different hotels and Air B&Bs, and this was our favorite place we stayed.
by A verified traveler
Posted 11 Jun 2024
Excellent location, easy access with parking close to the property. Buffet breakfast is included in the stay. Very good. Recommended.
by A verified traveler from Erie
Posted 2 Jun 2024
This property has ruined any other hotel we will ever stay in! Lol. I was AMAZING!!!! We cant wait to come back!
Comment from Hotel Management
3 Jun 2024 by MVE, Hotel Management
Dear April - Thank you for the review. Everything seemed to satisfy you, which makes me very happy. I hope we can welcome you again. Best regards, Marie-Ernestine van Evert (General Manager)
by A verified traveler
Posted 9 May 2024
Loved everything about it. Location was a 10. Room was so charming. Beautiful view of the valley. Clean and old world. Just what we were looking for. Breakfast offerings were excellent as well.
Comment from Hotel Management
30 May 2024 by MVE, Hotel Management
Dear Jeffrey - Thank you for the review. Everything seemed to satisfy you, which makes me very happy. I hope we can welcome you again. Best regards, Marie-Ernestine van Evert (General Manager)
by A verified traveler
Posted 11 Mar 2024
The free breakfast every morning was more than adequate. However, if you get there later for breakfast, there's not much food left to choose from. No air conditioning in summer and rooms are toasty in the morning. The room and bathroom was very large by European standards. Staff is friendly and welcoming. There is an elevator, but there are 5 steps up to the elevator. There is no bar, but you may purchase beer, wine, water and other drinks at the front desk. There is a large game room with air hockey, fooseball and billiards table and tons of seating with tables to play cards. Overall, we enjoyed our springtime stay very much!
Comment from Hotel Management
31 Mar 2024 by MVE, Hotel Management
Dear Sharon - I am happy you enjoyed our hotel, facilities, and services. I look forward to welcoming you back to our hotel soon. Best regards, Marie-Ernestine van Evert (General Manager)
by A verified traveler
Posted 7 Mar 2024
Comment from Hotel Management
31 Mar 2024 by MVE, Hotel Management
Dear Edward -I am happy you enjoyed our hotel, facilities, and services. I look forward to welcoming you back to our hotel soon. Best regards, Marie-Ernestine van Evert (General Manager)
by A verified traveler
Posted 14 Jan 2024
They treated us as “untouchables” because I was in a wheelchair. They wouldn’t speak to us, even when they walked by. I’d contacted them telling them I was in a mobility scooter. They wouldn’t even listen when we tried to say we couldn’t go up the 5 stairs to get to the only elevator to get to the “disabled” room. The elevator lets out where there is 5 more stairs UP to get to the room. No bell boy helped us. My husband had to carry it up. Do not go there.
by A verified traveler from Tremon
Posted 24 Dec 2023
An exceptional choice for Rothenburg odT
Literally, when you step out of the hotel, you are at the most photogenic spot in the village. Breakfast amazing and the staff exceptional! Highly recommend!ed!
Comment from Hotel Management
25 Dec 2023 by MVE, Hotel Management
Dear Rick - Thank you for the review. Everything seemed to satisfy you, which makes me very happy. I hope we can welcome you again. Best regards, Marie-Ernestine van Evert (General Manager)
by A verified traveler
Posted 22 Dec 2023 on Hotels
Comment from Hotel Management
25 Dec 2023 by MVE, Hotel Management
Dear Anders - Thank you for the positive review of your stay - Please visit again soon! Greetings Marie-Ernestine van Evert (General Manager)
by A verified traveler
Posted 20 Dec 2023
Beautiful seating and breakfast areas. Great location. Rooms could do with an upgrade. Bathroom has absolutely no where to put toiletries and is very dark. Room furniture eg chairs and wardrobe like something from a cheap hostel. Bed is very comfortable.
Comment from Hotel Management
25 Dec 2023 by MVE, Hotel Management
Dear Catherine - Thank you for the review. Everything seemed to satisfy you, which makes me very happy. I hope we can welcome you again. Best regards, Marie-Ernestine van Evert (General Manager)
