Ratings based on 89 Verified Reviews

4.0 out of 5
100% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 24 May 2024
The room is basic with ancient tiny tv and water stained ceiling. The problem generally is that it is noisy. You hear every car. Birds chirp at 4am on. The floor creaks. They were doing road work outside. They put me in between the creaky staircase and some room that they had some machine connected to. They started screwing around in it at 8am. Needless to say i dont feel like rewarding them giving me such an insultingly bad room. The thin curtains let in light. Almost worthless. The shower was tiny and the nozzle was half clogged. The maids started making noise early. Close to city but you wont get much sleep here.
Comment from Hotel Management
24 May 2024 by Reception , Hotel Management
Your review has been noted. We are working on improvements. Unfortunately, we cannot change the sounds of nature and the character of the old house with a staircase that is around 100 years old. We also have no influence on the work on the street, as this is unfortunately the responsibility of the city administration. You could have contacted us, then we would certainly have been able to find a solution for an upgrade to a classic room.Kind regardsYour Post team
5 out of 5
by A verified traveler

It was great.

Posted 20 Nov 2023 on Hotels
3 out of 5
by A verified traveler

Posted 24 Oct 2023 on Hotels
Location is great, close to the station and to the town. But tiny little bathroom
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Oct 2023 on Hotels
5 out of 5
by A verified traveler

Posted 22 Aug 2023 on Hotels
We are from Canada, travelling in Germany. We stayed one night in Rothenburg. We liked the hotel and the room. It is a historical building, very old. So expect a very small bathroom and no air conditioner. The only thing I would recommend to the hotel management is to change pillows. Those were really bad. Everything else was great including absolutely delicious buffet breakfast. The location of the hotel is perfect. It is only 10 minutes walk from the old town. Hotel has a free parking. We would like to thank hotel management for their good time at the hotel.
Comment from Hotel Management
23 Aug 2023 by eve, Hotel Management
Just give a short info on the reception, we have other pillows available.
5 out of 5
by A verified traveler

Posted 15 Aug 2023 on Travelocity
Very kind staff. Everything new and in working order. Few minute walk to the town. Great breakfast too.
1 out of 5
by A verified traveler

Posted 9 Aug 2023
8/10 stars is rather generous as a rating for this hotel. The building has seen better days and the space was a little tight. However, the staff was nice and the location was good for being near the old city but not directly in it. Take a look at photos before you book.
Comment from Hotel Management
10 Aug 2023 by Team Post , Hotel Management
As you can easily know, we have different categories.You're booking what the cheapest (Cheapest)if you want more luxury, you should just book a classic category, which of course does not have the same price range,But as you know, quality has its price. The pictures are of course sorted according to the categories so that there are no misunderstandings.So after checking your data, rooms of better quality would have been available.So I don't know why they rate us so badly???Your team Post
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Aug 2023 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jul 2023 on Hotels
5 out of 5
by A verified traveler

Posted 26 Jun 2023
Short distance from the old city
Comment from Hotel Management
26 Jun 2023 by Rezeption Post, Hotel Management
Vielen Dank für Ihre Bewertung