Ratings based on 266 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.3 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Jun 2021 on Travelocity
Beautiful
by A verified traveler
Government guidelines
Posted 20 Apr 2021 on HotelsFamily wished it was more to do, but understand Covic19 restrictions. We made the best out of what was available.
by A verified traveler
Posted 20 Apr 2021 on Hotels
by A verified traveler
Posted 18 Apr 2021 on Hotels
by A verified traveler
Make it a better stay for your customers.
Posted 12 Apr 2021 on HotelsChecked us into dirty room, so asked for another one, said they would work on it, three hours later I asked about cleaning the room because still no new room then they said cleaning crew was gone. So I demanded new room and finally got an upgrade.
by A verified traveler
Posted 8 Apr 2021 on Hotels
by A verified traveler
Posted 7 Apr 2021
I want to give a good review, however, I can not give a perfect review. The room as my clean, the floor was sticky so we switched rooms, had to send our steak back twice and didn’t get the broccoli that was supposed to come with the meal. The slides weren’t open in the water park and no one mentioned that to us. My kids love the water slides so that was disappointing. Half the games in the arcade didn’t work. And the jetted tub in the room, the jets were filthy, I wouldn’t let my daughter take a bath. We had a standard room. I expected this stay to live up my the same expectations of my last stay a couple years ago I suppose.
by A verified traveler
Posted 6 Apr 2021
Very out dated older tvs in cabin for $256 a night for a cabin the beds could have been much better very uncomfortable pillows were off
by A verified traveler
Posted 2 Apr 2021 on Orbitz
Tried checking in at 3:55pm and was told I was too early and the room was not ready and that they would call me when it was. Waited an hour and went back to check and was told it still wasn't ready. Couldn't check in until 5:45 and they never did call me. Then when I asked if they would then give me an hour late check out for the inconvenience I was told no because the room was booked for later that night. The arcade was hit and miss if something worked. Nothing opened until 10 am and checkout was at 11.
by A verified traveler
Posted 1 Apr 2021 on Orbitz
