Ratings based on 289 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 May 2024
Love this place. If you want to explore outside the resort you need a car rental.
by A verified traveler
Posted 29 Apr 2024
The hotel itself is fine--polite staff, decent rooms (we were actually upgraded to a better room when we found that ours had two single beds instead of the requested double bed), and a good range of food choices at breakfast/dinner. The location is absolutely lovely, and we thoroughly enjoyed renting bikes and riding along the oceanside bike/walking path. Downsides? It's odd that you have to pay to use the safe in the room. Most disappointing however was the 'couples healthy back massage' that we booked in advance. The young woman who gave the massage was very kind, but she was alone in providing the 'couples' massage, which meant that for half of the time, one partner was left lying face down on the massage table with just some warm gel on their back. Given that the "hour"-long massage began with 10-15 minutes in separate bath/jacuzzis, and the remaining 40 or so minutes was divided between the two of us, the total 15-20 minute actual massage we each received was disappointing to say the least.
by A verified traveler
Posted 17 Apr 2024
by A verified traveler
Posted 23 Oct 2023
The staff is very professional and courteous.
by A verified traveler
Posted 21 Oct 2023
Never offered an upgrade nor the benefits of being Expedia VIP. I was traveling with my sisters that has a condition in her foot and they gave us a far and uncomfortable room.
by A verified traveler
Posted 16 Aug 2023 on Hotels
by A verified traveler
Posted 3 Jul 2023
by A verified traveler
Posted 21 Jun 2023 on Hotels
The accomadations was great, I had a perfect and comfy bed. All I need is the itemized receipt so I can request for travel claim.
by A verified traveler
Posted 20 Jun 2023 on Hotels
by A verified traveler
Posted 14 Jun 2023
First off I juat want to say how amazing Sonia from reception is. She was so helpful on all the questions we asked. And she went the extra mile for us in recommending places to park in Jerez where we were going to a wedding. Staff like her are really what makes a hotel great!
On the hotel itself: Great facilities, great food and backs onto a golf course while overlooking the ocean on the other side, so every room has a great view. There's a separate adults only pool with plenty of loungers (the swim up rooms are on this pool which faces out onto the ocean). The beach itself is only a 5 min walk. They have secure underground parking, but there is also available parking on the street or a parking lot across the street.
Cant fault this resort. Highly recommend a visit.
