Ratings based on 800 Verified Reviews
3.9 Room cleanliness
4.1 Service & staff
4.2 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Jun 2024
The room smelled HORRIBLE. Maybe whatever cleaning agent they used? It did appear clean, but the pungent smell was overwhelming. Even buying and spraying air freshener did not help.
Comment from Hotel Management
25 Jun 2024 by Guest Relation Management, Hotel Management
Hi Cathleen,Thank you for your feedback regarding your recent stay at our hotel. Your feedback about the strong cleaning agent smell is valuable to us, and I will address this issue with our housekeeping team to ensure that we use products that are more suitable and less overpowering in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a better experience in the future.
by A verified traveler
Posted 24 Jun 2024
Very quité
Comment from Hotel Management
24 Jun 2024 by Guest Relations Specialist, Hotel Management
Hi Roger,We appreciate your feedback regarding the peaceful environment of our Comfort Inn in Roswell. Ensuring a quiet and restful stay for all our guests is a top priority, and we're delighted that you found our efforts effective. Our team works diligently to maintain a serene atmosphere throughout the premises, and it's rewarding to hear that your experience reflected this commitment. Your satisfaction is paramount to us, and we look forward to welcoming you back for another tranquil stay in the future.
by A verified traveler
Posted 22 Jun 2024
Comment from Hotel Management
24 Jun 2024 by Guest Relations Specialist, Hotel Management
Hi Richard,Thank you for sharing the rating about your experience here with us at Comfort Inn Roswell. We are happy to see your stay was pleasant overall, and we hope to have the pleasure of hosting you again soon.
by A verified traveler from Herndon
Posted 21 Jun 2024
Clean, quiet,safe area, comfortable, and very convenient area
Comment from Hotel Management
22 Jun 2024 by Comfort Inn Roswell-Dunwoody, Hotel Management
Thank you for taking the time to leave a review of your recent stay at Comfort Inn Roswell-Dunwoody. We are delighted to hear that you found our hotel to be clean, quiet, and comfortable in a safe and convenient location. It is always our goal to provide a pleasant and convenient experience for all of our guests. We appreciate your feedback and hope to have the opportunity to welcome you back again in the future.
by A verified traveler
Posted 19 Jun 2024
We were looking forward to using the pool and it was out of service. This was a big disappointment in the heat.
We had unresolved problems with the television. There were staff available to work on it but it was time consuming. We found ourselves troubleshooting the set.
Staff was friendly and professional. The included breakfast was decent. Our bed was comfortable and the entire facility very clean.
Comment from Hotel Management
20 Jun 2024 by Guest Relation Management, Hotel Management
Hi Kathryn,Thank you for your feedback regarding your recent stay at Comfort Inn Roswell. We are pleased to know that you found our staff friendly and professional, enjoyed the included breakfast, and appreciated the cleanliness and comfort of our facilities. Your positive comments in these areas mean a lot to us. We understand how disappointing it was to find the pool out of service, especially in the heat. Please be assured that we are working diligently to ensure such amenities are available and fully operational for our guests. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a much-improved stay in the future.
by A verified traveler
Posted 17 Jun 2024
I liked that it was quiet on my hall & that the women that clean the rooms still asked if i needed anything even though i had a do not disturb sign in the door. It was good that they still came by to grab whatever trash i had & being be clean towels each day!
Comment from Hotel Management
18 Jun 2024 by Guest Relation Management, Hotel Management
Hi Aubrey,Thank you for your positive feedback! We're delighted to hear that you enjoyed a quiet stay on your hall and that our housekeeping team provided excellent service, even respecting your privacy with the "do not disturb" sign. We strive to ensure our guests' comfort and convenience, and we're pleased that our efforts made your stay more enjoyable. Your comments about our housekeeping staff asking if you needed anything, collecting trash, and providing clean towels daily are greatly appreciated. We will make sure to pass along your compliments to our team, as they take pride in providing exceptional service. Once again, we appreciate you choosing to stay at Comfort Inn Roswell and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 9 Jun 2024
Great place
Comment from Hotel Management
9 Jun 2024 by Guest Relations Specialist, Hotel Management
Hi Nathaniel,Thank you for being our guest at Comfort Inn Roswell. Our top priority is for you to have an enjoyable stay, and from your high rating and comments about how great our place was, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
by A verified traveler
Posted 7 Jun 2024
Give the Indian guy a raise, he does a fantastic job receiving guest.
Comment from Hotel Management
9 Jun 2024 by Guest Relations Specialist, Hotel Management
Hi Osamede,We're thrilled to hear about your positive experience with our staff at Comfort Inn Roswell. Our team takes great pride in delivering exceptional service to all our guests, and it's wonderful to see their efforts recognized. Rest assured, we continually strive to maintain the highest standards of hospitality and will pass along your compliments to our dedicated team member. We appreciate your feedback and look forward to welcoming you back for another outstanding stay.
by A verified traveler
Posted 7 Jun 2024
I spent one night here and it was a good stay. I'll particularly highlight my check in experience. The staff on duty (he sounded Indian) was very friendly, helpful and funny. I had a really stressful day and his light hearted conversation really cheered me up. I forgot to ask his name. This is the second time I'm using this property and the same man checked me in, same cheerful attitude. Kudos to him. The breakfast is basic and decent. I left really early in the morning hence I didn't use much of the facilities. The room and bathrooms were clean.
Comment from Hotel Management
7 Jun 2024 by Comfort Inn Roswell-Dunwoody, Hotel Management
Thank you for sharing your experience at Comfort Inn Roswell-Dunwoody. We are thrilled to hear that you had a good stay and that our staff were able to provide you with excellent service during your check-in process. We take pride in our cleanliness and strive to create a welcoming environment for all of our guests. We appreciate your loyalty and look forward to welcoming you back for another enjoyable stay in the future.
by A verified traveler from Hercules
Posted 4 Jun 2024
It was quiet
Comment from Hotel Management
5 Jun 2024 by Guest Relation Management, Hotel Management
Hi Mani,Thank you for sharing your feedback with us! We are pleased to hear that you found your stay quiet and peaceful. Providing a tranquil environment for our guests is a priority, and we are glad we could meet your expectations in this regard. Once again, we appreciate you choosing to stay at Comfort Inn Roswell and hope to have the chance to welcome you back in the future.
