Ratings based on 982 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Jun 2024
Comment from Hotel Management
6 Jun 2024 by Manager on Duty, Hotel Management
Rogelio,We would like to thank you for choosing our hotel and we appreciate for the rating that you've given us We hope that you will stay with us again in the future.Best Regards,
by A verified traveler from Bellevue
Posted 31 May 2024
Comment from Hotel Management
1 Jun 2024 by Manager on Duty, Hotel Management
Kevin,Thank you for choosing our hotel and we appreciate you for taking the time to send your review/rating.We hope to see you again in the near future.Best Regards,
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
1 Jun 2024 by General Manager, Hotel Management
Dear Russell, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Holiday Inn San Jose - Silicon Valley. We look forward to your return and wish you all the best with your future travels.Sincerely,Yves Hansel,General Manager
by A verified traveler from Citrus Heights
Posted 30 May 2024
Toilet, barely flushed the bathtub flooded and the water would not drain as you shower as well as the sink
Comment from Hotel Management
30 May 2024 by Manager on Duty, Hotel Management
Dear Darnell,Thank you for choosing our hotel. We regret to know that there were issues with your stay, and we appreciate for letting us know. I will make sure that these issues will be passed on to the concern department. We value your feedback, and we hope that you will give us another chance to serve you in the future. Best Regards,
by A verified traveler
Posted 30 May 2024
For the location place was ok. You would think parking and breakfast would be included, nope think again should be the standard for stays.
Comment from Hotel Management
30 May 2024 by Holiday Inn San Jose Silicon Valley , Hotel Management
Thank you very much for your review and input.
by A verified traveler
Posted 28 May 2024
Easy access to airport.
Comment from Hotel Management
28 May 2024 by Holiday Inn San Jose Silicon Valley , Hotel Management
Thank you very much for your review.
by A verified traveler
Posted 28 May 2024
Comment from Hotel Management
29 May 2024 by Holiday Inn San Jose Silicon Valley , Hotel Management
Thank you very much for your review.
by A verified traveler from Las vegas
Posted 28 May 2024
Nice hotel, easy access to city, great staff and amenities area is not the greatest
Comment from Hotel Management
28 May 2024 by General Manager, Hotel Management
Dear Anthony, Thank you for the outstanding review of Holiday Inn San Jose - Silicon Valley. We are glad our location was convenient for everything you wanted to do on this visit. We are also happy to know you were impressed with our amenities and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Sincerely,Yves HanselGeneral Manager
by A verified traveler from Palmdale
Posted 25 May 2024
Comment from Hotel Management
26 May 2024 by Manager on Duty, Hotel Management
Erika,We appreciate your business and thank you for taking the time to rate our hotel. We hope that you will consider us again on your future trip to San Jose.Best Regards,
by A verified traveler
Posted 21 May 2024
Loved the location of this property! Clean rooms and friendly staff. Great restaurants within walking distance, be aware of the rowdy bar and liquor store around the corner. Not a great place to walk at night.
Comment from Hotel Management
21 May 2024 by Yves Hansel General Manager, Hotel Management
Dear Clara, Thank you for the generous review of your recent stay at the Holiday Inn San Jose - Silicon Valley! We are pleased you loved our spotless rooms and devoted staff and found our location perfect for your plans. It was a pleasure having you as our guest, and we look forward to welcoming you back to the area.Sincerely,Yves HanselGeneral Manager
