Ratings based on 987 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 May 2024
Comment from Hotel Management
3 Jun 2024 by GM, Hotel Management
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.Best regards
by A verified traveler
Posted 26 May 2024
Comment from Hotel Management
29 May 2024 by GM, Hotel Management
Thank you for the feedback.Best regards
by A verified traveler
Posted 19 May 2024
Pretty good for the money!!
Comment from Hotel Management
19 May 2024 by GM, Hotel Management
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Best regards
by A verified traveler
Posted 13 May 2024
We had a good stay. Bed and pillows were nice and comfortable. Convenient location
Comment from Hotel Management
15 May 2024 by GM, Hotel Management
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.Best regards
by A verified traveler from Chico
Posted 10 May 2024
Comment from Hotel Management
13 May 2024 by GM, Hotel Management
Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I’m sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Best regards
by A verified traveler
Posted 7 May 2024
Staff not doing their jobs correctly when extending my stay causing huge inconvenience; staff trying to get in my room when in shower when I clearly had it marked Do Not Disturb; manager saying I booked a certain type of room when I didn’t so basically implying I was lying and not compensating me for his own staffs screwups saying he can’t comp me one night’s stay while I’m there as an extended guest mourning my mother’s death. Pretty sure the manager can waive any fees, so who’s really lying?
Comment from Hotel Management
9 May 2024 by GM, Hotel Management
Thank you for the feedback and apologize for the inconvenience.Best regards
by A verified traveler
Posted 6 May 2024
Noisy and there was hair all over the hotel room
Comment from Hotel Management
9 May 2024 by GM, Hotel Management
Thank you for the feedback and apologize for the inconvenience.Best regards
by A verified traveler
Posted 5 May 2024
Comment from Hotel Management
7 May 2024 by GM, Hotel Management
Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay and just around the corner. Call us if there is anything we can help you with.Best regards
by A verified traveler
Posted 1 May 2024
Comment from Hotel Management
4 May 2024 by GM, Hotel Management
Thank you for the feedback.Best regards
by A verified traveler from Eugene
Posted 30 Apr 2024
Have stayed here numerous times with and without family, and normally have no issues, but check in was slow as only one person working, and rooms just didn't seem as good our bed was so soft, and our faucet leaked, and the tv had been disabled and only two towels and one hand and wash cloth. Had to ask for more towels for in the pool area. The breakfast was average with hardly any seating. And we were locked out of our rooms at 10am while we were still packing up check out is 11 . All of our rooms (4 rooms) that was
A pain since two rooms were on the second floor.
Comment from Hotel Management
1 May 2024 by GM, Hotel Management
Thank you for the feedback, and apologize for the inconveneince.Best regards
