Ratings based on 71 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 May 2024
The historic estate is in impeccable condition. The friendly, professional staff and the beautifully appointed facility both get five stars. Our room was perfect for our taste, the view of the lake was really wonderful. The gardens are filled with well maintained vegetables and perennials and the outer grounds are walkable. The only drawbacks were 1) The 17 CHF taxi ride from the train station could have been saved if they had a golf cart like so many five star hotels have. It would have been a 15 min walk in the rain 2) And we paid 215 CHF extra for exclusive spa time before our prix meal. They didn't heat the mega bath/jacuzzi. And it isn't a real spa, just a sauna in a beautiful, relaxing space with so much potential. No steam room, nor cold plunge. No medicinal salt scrub. No slippers. One smaller pool that could have been the cold plunge wasn't even filled with water. The charming, professional staff were so hospitable we didn't have the heart to complain. We would definitely return, just remind them to heat that amazing jacuzzi.
by A verified traveler
Posted 27 Dec 2023
Wonderful property, very relaxing.
by A verified traveler
Posted 13 Oct 2023 on Hotels
A beautiful, thoughtful hotel, with a very local, and ecologically friendly menu.
by A verified traveler
Posted 16 Aug 2023 on Hotels
by A verified traveler
Posted 10 Jan 2022
Staff are very friendly and helpful. One particular staff even brought my family blanket without asking while we were enjoying out wine outdoor nexg to the fire place. So considerate. My wife simply love this place.
by A verified traveler
Posted 16 Nov 2021 on Hotels
by A verified traveler
Wonderful Hotel
Posted 27 Dec 2020 on HotelsAlways a wonderful place to stay, great staff and fantastic food.
by A verified traveler
Posted 12 Nov 2020 on Hotels
by A verified traveler
Posted 29 Dec 2019 on Hotels
Amazing location, great staff, fantastic restaurant
by A verified traveler
Fantastic property
Posted 3 Oct 2019 on HotelsVery friendly staff, fantastic location, very clean, very quite