Ratings based on 56 Verified Reviews

4.0 out of 5
92% of guests recommend
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Lovely family resort

Posted 9 Aug 2023 on Hotels
Good resort with plenty of activities for young children. Pool areas were really good with 3 separate areas including kids splash park and bigger slides. Good experience but could be enhanced by more venues being open for breakfast, which was a tad chaotic.
Comment from Hotel Management
30 Aug 2023 by Mediterráneo Bay, Hotel Management
Dear guest,Thank you for taking the time to share your valuable feedback about your recent stay at our resort. We greatly appreciate your kind words about the range of activities we offer for young children and the positive experience you had with our pool areas.We're pleased to learn that you enjoyed the various pool sections, including the kids' splash park and larger slides. Creating a fun and safe environment for families to enjoy is a top priority for us.We also appreciate your constructive feedback regarding the breakfast experience. We apologize for any inconvenience you may have encountered due to the limited venue options during breakfast hours. Your feedback is crucial in helping us identify areas for improvement, and we will certainly consider your comments as we continue to refine our offerings.Our goal is to provide each guest with a seamless and enjoyable experience throughout their stay, and we are committed to ensuring that every aspect of our resort meets your expectations.Once again, thank you for choosing to stay with us and for sharing your insights. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Kindest regards.Hotel Beatriz Toledo Auditorium & Spa.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 May 2022 on Hotels
3 out of 5
by A verified traveler

All right place

Posted 18 Aug 2019 on Hotels
Clean room not much decoration, comfortable bed, staff and service was helpful and happy, nice environment but there was a very damp, sticky scent in the facility. Pool area was nice but we could not use it because it didn't have enough chairs for the occupancy... And this is unfortunate for a resort hotel. Food (breakfast) was all right.
4 out of 5
by A verified traveler

Posted 13 Jun 2019
The property was great but there’s nothing to do in that area so it’s pool and beach only. Pool is great for a family with young kids as it is very loud.
Comment from Hotel Management
12 Aug 2019 by Customer dep. - Mediterráneo bay hotel & resort , Hotel Management
Dear guest, Thank you for your comments and feedback. We are glad to know that you have enjoyed a few days of family vacations We felt that the surroundings of the hotel did not live up to your expectations. Regards Customer dep. Mediterráneo bay hotel & resort
4 out of 5
by A verified traveler

Posted 23 May 2019 on Hotels
Great hotel. The only negative comment is that it should have coffee making facilities in the room
4 out of 5
by A verified traveler

Posted 20 May 2019 on Hotels
Went with my husband for 2 nights to give the hotel a test run, as we have booked a family holiday for the summer. We were not disappointed. Hotel staff are extremely friendly, food was lovely and pool area fantastic; a kid's paradise actually. Looking forward to taking our family in August
3 out of 5
by A verified traveler

Average stay

Posted 22 Apr 2019 on Hotels
Have to queue up for restaurant for 25 minutes every time for meals. Not enough tables for number of rooms at the hotel. Also. You have to pay for your drinks before you sit down which makes the queue longer and the waiters never open the bottle for you. Drinks are not included. Food was ok, not much variety. Our balcony door was broken and as we were on the ground floor we couldn’t leave the room for hours until someone was sent over. Did have to call reception a few times. No gym and the kids club was in the basement with no air conditioning. Small room, very busy. In the lounge, air freshener is continuously pumped. There is a swing inside which is never vacant and kids screaming around it. Rooms are very clean on the whole.
3 out of 5
by A verified traveler

Posted 20 Apr 2019
Good for families not for couples. Resort nothing to do and only handful of restaurants
3 out of 5
Recommended
for Everyone
by Peter

Good hotel ... not exciting

Posted 13 Oct 2013
Pros: Clean and quiet with courteous staff.
Cons: The food, especially breakfasts.
Location: Roquetas de Mar was very quiet. Restaurants were open but almost empty, however the food was good.
Visited in October and very quiet. The hotel was very clean and the staff very polite, but the room was sparsely furnished and the food not very good.
5 out of 5
Recommended
for Everyone
by Dave from Glossop, Derbyshire, UK

A nice hotel, very near the beach. Excellent.

Posted 30 May 2013
Pros: Food quality and choice.
Cons: Having to pay for drinks with evening meal.
Location: Excellent, bit quiet. Hire a car.
The hotel is great. It's very close to the beach, which is pebble by the way and not sand so Sand Castles are not possible. Everywhere is very clean and there was not a single issue with that. The pools were great if slightly cold this time of year. The kids pool was warm enough and they had started building a water slide when we were leaving, so that should be ready soon. The nightlife was okay. It seemed mainly tuned for the older generations but it was ok. The room was great. Two massive beds for 3 of us and a huge balcony with private sun loungers. It was over the social room though so at night we got all the very loud music and smells of smoking. But, it was ok. Acceptable certainly. The only thing that bugged me was for the evening meal, as we were half board, we had to pay for all drinks including water. This seemed a little extreme and it annoyed me. Otherwise, the food was excellent and the variety was also excellent. I'd go all-inclusive if i was to go again so i wouldn't get treated like a 2nd class citizen. Overall, a great hotel and is recommended.