Ratings based on 862 Verified Reviews
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jun 2024
Good value for money. Room as described.
Comment from Hotel Management
4 Jun 2024 by Susana Ponce., Hotel Management
Dear Nicolas.Thank you for staying at our hotel. We are glad that everything was as expected. Your opinion is very important to us and helps us to continue improving.Best regards.
by A verified traveler
Posted 20 May 2024
Hotel El Tajo & SPA in Ronda, Andalusia, is a true oasis of relaxation and luxury. Situated on the edge of the breathtaking El Tajo Gorge, the hotel offers stunning panoramic views of the surrounding countryside and the iconic Puente Nuevo bridge. The rooms are elegantly appointed, providing a perfect blend of comfort and style. The spa facilities are top-notch, allowing guests to unwind and rejuvenate after a day of exploring Ronda's historic streets and landmarks. The staff is friendly and attentive, ensuring a memorable and hassle-free stay. Whether you're seeking tranquility or adventure, Hotel El Tajo & SPA is the perfect choice for your visit to Andalusia.
Comment from Hotel Management
3 Jun 2024 by Susana Ponce., Hotel Management
Dear Arthur.Thank you for staying at our hotel. We are glad that everything was as expected. His opinion is very important to us and helps us to continue improving.We hope you return soon to visit our beautiful city, we will be happy to welcome you again.Best regards.
by A verified traveler
Posted 11 May 2024
Comment from Hotel Management
13 May 2024 by Susana Ponce., Hotel Management
Estimado Robin.Gracias por alojarse en nuestro hotel y valorar su estancia.Nos alegra que todo fuese como esperaba.Reciba un cordial saludo.
by A verified traveler
Posted 3 May 2024
Thank you to the wonderful front staff
Comment from Hotel Management
7 May 2024 by Susana Ponce., Hotel Management
Dear Catherine.Thank you for taking the time to rate your stay at our hotel.Your opinion is very important to us and helps us continue improving.We hope you enjoyed Ronda.kind regards.
by A verified traveler
Posted 26 Apr 2024
Good value and close to everything.
One minor comment is the smell/spray used in the lobby/hotel. Too strong of a scent used!
Comment from Hotel Management
7 May 2024 by Susana Ponce., Hotel Management
Dear Roman.We are glad that you have chosen our hotel during your visit to Ronda.Your opinion is very important to us.We will take note of your review, review the issue and resolve it immediately.We hope you have enjoyed our city.Best regards.
by A verified traveler
Posted 25 Apr 2024
Comment from Hotel Management
28 Apr 2024 by Susana Ponce., Hotel Management
Estimado James.Gracias por dedicar parte de su tiempo en valorar su estancia.Nos alegra que todo fuese como esperaba.Un saludo.
by A verified traveler
Posted 12 Apr 2024
small rooms with no windows. Staffs are very friendly.
Comment from Hotel Management
13 Apr 2024 by Susana Ponce., Hotel Management
Dear Vikram.Thank you for choosing our hotel during your visit to Ronda.We are glad that your stay was satisfactory.We continue working to improve.We hope you enjoyed your stay.Best regards.
by A verified traveler
Posted 20 Mar 2024
Very conveniently located - steps from Carrera Espinel, and in the heart of Ronda. A few minutes' walk to the gorge, the Real Maestranza, and wandering all the sights & sites of Ronda.
Our room was super spacious - the bed was comfortable, the shower was great, and we had no issues with noise. Staff were friendly and helpful.
The parking garage is right next to and attached to the hotel. At the time of my stay (Mar 2024), it was €15 for the night and good until 12pm the next day. Kind of wish it based on a 24-hour period but understand it's meant to accommodate the guests for the day. To stay after 12pm, it was an additional €2.40/hour, which was reasonable (mainly because we didn't want to bother moving the car for a couple of hours, lol).
Comment from Hotel Management
4 Apr 2024 by Susana Ponce., Hotel Management
Estimada Amy.Gracias por elegir nuestro hotel durante su visita a Ronda.Nos alegra que su estancia haya sido satisfactoria.Seguimos trabajando para mejorar.Esperamos que disfrutase de su estancia.Le enviamos un cordial saludo.Atentamente.Susana Ponce.
by A verified traveler
Great hotel
Posted 17 Mar 2024 on HotelsEverything about the hotel was excellent except for one tiny thing. The only beer they had was Cruzcampo which I don't like.
Other than that everything else was superb.
Comment from Hotel Management
4 Apr 2024 by Susana Ponce., Hotel Management
Dear Trevor.Thank you for taking the time to rate your stay at our hotel.Your opinion is very important to us and helps us continue improving.We hope you enjoyed Ronda.We warmly greet you.Sincerely.
by A verified traveler
Posted 15 Mar 2024
Are around hotel was full of graffiti. Hotel carpet smell of popurrí was too strong.
Comment from Hotel Management
5 Apr 2024 by Susana Ponce., Hotel Management
Dear Ruben.We thank you for your stay at our hotel.We are sorry that your stay was not pleasant.We will pass your comment on to management so they can study what happened.We apologize for what happened.We hope you enjoyed the city.Receive a cordial greeting.Sincerely.
