Ratings based on 40 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from Blaine
Posted 29 Sep 2023
The room was very clean and comfortable. The young lady who brought our breakfast and cleaned the room was very friendly. The checkin and out process was very smooth. It is located within walking distance of major attractions and in a great neighborhood. Definitely would stay there again.
by A verified traveler
Posted 22 Jun 2023
This is not a hotel, more like an Airbnb. There is no reception. It’s a flat in a building with 4 rooms. You need to call a person to checkin who gives you directions to get the keys. Did not like the process at all. The room size and bathroom was decent but very outdated. Breakfast is served to your room and very basic. I booked this property because of the ratings which are very untrue. The only positive thing about the property is the neighbourhood. It’s very quite and there are good restaurants around it. Long walk to the main attractions.
by A verified traveler
Posted 15 Jun 2023
Very good
by A verified traveler
Posted 12 Mar 2023
Close to vatican…clean service is excellent
by A verified traveler
Posted 20 Jan 2023
The owner of this property is very dishonest. THIS IS NOT AN HOTEL! There was no heating and attempts to contact the owner was unsuccessful. We did not stay there and the owner charged my credit card the full fee and has not been answering any of the emails or messages from Expedia or me. Imagine if something else happened to you there all you would hear is to contact the owner who is not answering. The apartment is in like an alley that does not look safe. When our taxi dropped us off and we were unable to reach the owner we were so scared that he was going to leave us there in the dark. Luckily someone who lived on the building came out to walk the dog and could helped us. Do not trust this property. I would also suggest that you be very careful with the bookings being done on expedia as apparently they let anyone register there homes and take persons money with no concern for customer safety. If you want an airbnb use that site. If I could give minus 0 I would. Why did he agree to give us a refund and then not respond to any calls or messages even telling the Expedia persons that he will only speak with persons who speak Italian. DISHONEST!!!!!
by A verified traveler
Disappointed While in Rome
Posted 14 Oct 2022 on HotelsBooked the place on the ratings of 9.8 but would give it a 4. We arrived at 3PM without reading the booking email to arrange checkin after 1PM (unusual) and no one in-house after 1PM thus finally got through to staff and after waiting some time at door or suites, staff arrived with keys. When went to shower that afternoon, no hot water. That eve on return from dinner, the electronic code entry wasn't working well and after numerous tries, let us in. The next day, after all day out on the town, on return, the electronic combination entry didn't work at all and waiting outside the apartment for about 40min until staff arrived to fix. Again no hot water and staff notified of this again as not fixed since early AM notification. The breakfast was advertised as nice and in-house delivery to the suite and when we arrived, found out we got a ticket for a bar down the way and was disappointing as provided coffee, juice and croissant when all other b&b's over month in Italy serve fruit/yogurt/granola/english breakfast and usual Italian flare. All in all, not pleased and would not recommend.
by A verified traveler
Great location to the Vatican
Posted 19 Sep 2022 on Hotelsby A verified traveler
Posted 13 Apr 2022
Good location in Rome. Nice, clean rooms. Spacious for a city hotel and nice to have a room for 3 people.
by A verified traveler
Posted 6 Nov 2019
by A verified traveler
Posted 8 Apr 2019
We enjoyed our stay at the Vatican Grand Suites. Upon arrival Cecilia was there to greet us and give us all the necessary info. The room was nice and clean. Bathroom was big. Breakfast in the room was a nice touch. It is conveniently located. Plenty of places to eat within walking distance. Also the Vatican is about 10 minute walk. Very nice safe neighborhood. Would definitely stay here again.
