Ratings based on 27 Verified Reviews
4.7 Room cleanliness
3.2 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Feb 2024 on Hotels
Comment from Hotel Management
9 Feb 2024 by Sonder, Hotel Management
Hi Francisco, thank you for leaving a review. We’re sorry that you were unsatisfied with your stay, we’d love to hear more details about your experience. Please feel free to reach out to our 24/7 support team. We look forward to hearing from you soon.
by A verified traveler
Posted 14 Sep 2023 on Orbitz
Loved 2 balconies!
by A verified traveler
Posted 31 May 2023
Located in a great area in Rome with so many dining options. Communication with the team was amazing
by A verified traveler
Very bad sewage smell in all the apartment
Posted 9 Apr 2023 on HotelsThere was a very bad sewage smell in all the apartment (number 4) not only the bathroom, also in the bedroom and kitchen-living. So, it was very unpleasant to be there. We let the water run in all the faucets and ventilate the house but it didn’t work.
We contacted the company and they were responsive, but they didn’t take any action to fix it. We asked for a relocation but they didn’t do it. They said it was because the rain, but the rain started after our arrival and the smell was already there, in addition, the common areas of the building (hallways, basement with bathrooms and washing machines) didn’t have the smell.
by A verified traveler
Posted 2 Apr 2023
Great accommodation in a perfect location in the heart of Rome.
Comment from Hotel Management
3 Apr 2023 by Sonder, Hotel Management
Hi Simon, thank you for your kind words. We're happy to hear you enjoyed this great location. We hope you'll stay with us again soon in one of our 40 cities worldwide.
by A verified traveler
Posted 27 Mar 2023
Very convenient to have an apartment-style accommodation in Rome. Kitchen and laundry in the room was a huge plus, even though we were not cooking meals. Spacious rooms and convenient location for the piazza Navona. Walking distance to main attractions (or short cab to Colliseum/Forum area). Our only complaint is that the sofa was a bit cheap/uncomfortable and kept sliding open (because it can be another bed), and the floor were old tile—a few rugs would make it more homey.
by A verified traveler
Perfect!
Posted 22 Mar 2023 on HotelsComment from Hotel Management
5 Apr 2023 by Sonder, Hotel Management
Hi Alina, we appreciate your review. It’s great to see you enjoyed your experience with us. We hope to see you again soon in one of our 40 cities worldwide.
by A verified traveler
Posted 27 Jan 2023
Sonder is extremely slow to respond and has terrible service. We had a very unfortunate experience and Sonder would not help us out in any way. They charged a huge fee as well. They do not care about their customers. Based on my families experience, I would never consider staying with Sonder again.
by A verified traveler from Ann Arbor
Posted 16 Dec 2022
We had a wonderful stay here. The location couldn't be better; the room was clean and very nice; and the staff was incredible. Highly recommend!
by A verified traveler
Posted 15 Dec 2022 on Hotels
