Ratings based on 466 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Apr 2024
Beds were comfortable. Smelled like weed throughout the hallways. Staff was nice. I've experienced a lot worse to be sure. Not worth $98, but there ya go.
Comment from Hotel Management
2 May 2024 by Ammy, Hotel Management
Hi, Matt! Thank you for rating us, it seems like your stay with us has not been up to the mark. We believe in continuous improvements. Do give us another chance and we will ensure that you experience the comfort and hospitality we are known for. Regards, Noah.
by A verified traveler
Posted 5 Apr 2024
Comment from Hotel Management
2 May 2024 by Ammy, Hotel Management
Hi, Nathan! We regret the unpleasant experience you had with us. We will try to make your next stay comfortable with us with continuous improvements. Looking forward to hosting you soon with a delightful stay ahead. Regards, Noah.
by A verified traveler from Powder Springs
Posted 26 Mar 2024
There was NOTHING acceptable abt Rm № 304. The below were observed deficies and challenges:
1) The Clock Radio was NOT plugged in nor set.
2) The Microwave was NOT plugged.
3) The WiFi was NOT working. It was being worked on Hoever. This issue was very significant bc I called 3 days ahead, talked w Front Desk staff, to confirm that ESPN and family networks were available and operating. I was told YES - "March Madness"
4) The Toilet Seat loose. It needed tightening. Which I did.
5) The Hotel Back Entrance bottomed out my Cadillac DeVille's suspension.
6) Rm № 304's A/C was non-opetational. Once plugged in and turned on. Its air flow caused me to cough. The Hotel staff did replace the A/C after my numerous PROTESTATION and INSISTENCE. Even after the A/C's replacement. The environmental concerns were Extremely High. My honored guest has ALLERGIES and ASTHMA. Thus a sanitized and fresh room environment is a MUST.
7) The room's window view was of a nearby junk yard.
8) The ACCEPTABLE MAIN entrance off the main road was accessible via paved path btwn the Burger King and Advanced Auto Supplies stores.
FTR, there are seven other observed decencies. BUT bc I cannot copy them this list is INCOMPLETE.
I WILL NEVER TRUST THE OYO Hotel brand. Thankfully, I arrived and signed in before my friend. She has allergies and asthma challenges. This stay would have caused her severe physical challenges. And consequently ruined the purpose for the trip - Rest and Relaxation for us both.
Comment from Hotel Management
2 May 2024 by Ammy, Hotel Management
Hi, Lawrence! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
by A verified traveler
Posted 17 Feb 2024 on Hotels
Comment from Hotel Management
3 May 2024 by Ammy, Hotel Management
We appreciate your positive rating, James! We take pride in providing our guests with a great experience. Regards, Tim.
by A verified traveler
Posted 17 Feb 2024 on Hotels
Terrible
Comment from Hotel Management
3 May 2024 by Ammy, Hotel Management
Hi, Taylor! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.
by A verified traveler from Huntsville
Posted 16 Feb 2024
This property is nasty, broken furniture and roach infested
Comment from Hotel Management
3 May 2024 by Ammy, Hotel Management
Hi, Devona! We are sorry to know that you are not fully satisfied with our services. Be assured, we will strive day and night to make sure your future visits are more comfortable and relaxing ones. Regards, Noah.
by A verified traveler
Posted 6 Feb 2024
Staff is very helpful and friendly
Comment from Hotel Management
3 May 2024 by Ammy, Hotel Management
Thanks for the positive rating, Robbie! Hope to welcome you again soon. Regards, Noah.
by A verified traveler
Posted 4 Feb 2024
I was here for a week and really enjoyed my stay was very clean very nice and friendly staff nice breakfast in the morning was great ..
Comment from Hotel Management
3 May 2024 by Ammy, Hotel Management
Hi, Recco! Thank you very much for being with us. Looking forward to your continued love and support. Regards, Tim.
by A verified traveler
Posted 3 Feb 2024
I had a awesome stay the staff was great very nice and clean I felt very comfortable and just really enjoyed it ..
Comment from Hotel Management
3 May 2024 by Ammy, Hotel Management
We appreciate your positive rating, Lacey! We take pride in providing our guests with a great experience. Regards, Tim.
by A verified traveler
Posted 3 Feb 2024
Great location, really pleasant and clean rooms, most important things that makes this such a good place to stay are the staff. All the people are helpful and generous with their time and advice. "Great location" wonderful. Back soon...
Comment from Hotel Management
3 May 2024 by Ammy, Hotel Management
Hi, Marry! Thank you for your support, your feedback made it into our day. We hope to regularly amaze you with our services. Regards, Tim.
